Headset no longer working on 1s??

Discus and support Headset no longer working on 1s?? in XBoX on Consoles to solve the problem; Hello everyone, I have a problem where my headset is no longer working on the Xbox 1s console??? Ive spoken with Microsoft support and they tell me... Discussion in 'XBoX on Consoles' started by MailMan2, Aug 14, 2019.

  1. MailMan2
    MailMan2 Guest

    Headset no longer working on 1s??


    Hello everyone, I have a problem where my headset is no longer working on the Xbox 1s console??? Ive spoken with Microsoft support and they tell me that 2 months ago a change was made on the console that means I will have to buy a Microsoft made headset???
    Does anyone else have this issue? The solution doesn't make sense to me since how audio is handled is surely an industry standard?? Anyway, the issue is I can't hear anything through the headset when its plugged in to the controller and no one can hear me
    in games when Im talking??? Ive tried several other different headsets all with the same resulting issue, no audio on my end and no voice at the other. So, any thoughts?? Thank you in advance. Mailman

    :)
     
    MailMan2, Aug 14, 2019
    #1
  2. irenedublin Win User

    Headset no longer working

    I have also found myself in the same boat. Such a shame that Xbox1 has yet to update this malfunction being that we have been advocate user of Xbox for years. I sure do hope that they realize that the last update they did about a month ago caused this
    issue and that they fix it sooner than later! Making the consumers dish out even more money having to buy extra pieces so that our headsets work for our kids is unbelievable and quite disappointing to say the least! I am really thinking about switching over
    to Playstation after this.
  3. Mister Darcy-9112DFB Win User

    Headset no longer working

    Greetings, Kizami z3r0. Are you using your headset with a chatpad? I'd also be interested to know what type of headset you are using.



    I'm not sure I understand what you mean by the fact that you have several GFWL. Do you mean that you have several different gamertags?



    Thanks for the clarification! Standing by for your response.
  4. Koods Win User

    Headset no longer working

    The reality is there's only so much one can physically do in order to prevent a wear & tear issue - unless of course we want to go down the route of "lets over-engineer the daylights out of it" which would arguably make things prohibitively expensive! In
    all honesty I've had my Xbox One for 4 years now, I had the Xbox 360 before that & Xbox before that and in the 17+ years never once had an issue with the headset port, but I'm also only using it 2-3 times a month at best. That's the sort of use it's engineered
    to be dealing with, not Fortnite popularity levels which have been seen of late!
  5. Njal the Blue Win User

    Headset no longer working

  6. Ezzn Win User

    Headset no longer working

    Also, make sure the firmware is updated on the controller.
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Headset no longer working on 1s??

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