headset port stopped working after controller update

Discus and support headset port stopped working after controller update in XBoX Accessibility to solve the problem; earlier today updated one of my two design lab controllers (to 4.8.1908.0) and after update the headset port is no longer working is there a way to fix... Discussion in 'XBoX Accessibility' started by AliceFairy, Sep 2, 2019.

  1. AliceFairy
    AliceFairy Guest

    headset port stopped working after controller update


    earlier today updated one of my two design lab controllers (to 4.8.1908.0) and after update the headset port is no longer working is there a way to fix or do i wait for other update or what? i dont wanna update my other one now incase same thing happens

    :)
     
    AliceFairy, Sep 2, 2019
    #1
  2. Zatomas Win User

    headset port stopped working after controller update

    Hi there!

    Try following the troubleshooting here: https://support.xbox.com/en-US/xbox-one/accessories/wired-headset-help

    Hope it helps!
  3. AliceFairy Win User

    headset port stopped working after controller update

    dont think any of that will help since that's more for if doesnt work at all and my other controller does work so is there a way to reset the controller to earlier build?
  4. DARTH DINOBOT Win User

    Controller/Headset Glitch

    Have you recently update your controller by any chance? My headset has just stopped working after installing the latest software.
  5. NathanGrauer Win User

    Razer Nari Ultimate with Xbox Elite Controller firmware needs to be updated

    Again, I have tried updating it, wired, wireless (newer controllers can be updated wirelessly), with the headset plugged in and unplugged, and nothing works. Also after recieving my replacement controller, my headset has seemed to stop working. I am thinking
    it is the fault of the headset, but my replacement controller is having issues staying on with new batteries. A previous post on here said an old adapter would fix the problems, and if that is so, I would think it would be the controller having to support
    the headset, not the headset supporting the controller, as it works fine on a normal wireless controller.
  6. Evenrute Win User

    Stereo headset adapter no longer working - stuck on mute

    UPDATE: After fussing around with the inability to update my controller, here is what I did to make the headset work (I moved my external HD to one of the back USB ports):

    I changed my USB cable out with another one (not sure if it was an issue)

    I used the side USB port - not one from the back (I think this is the real problem): My update to the controller always failed. Nothing would work even though it looks like I have the latest firmware.

    I re-flashed my controller - it succeeded this time and the headset now works on all controllers.

    I think the adapter needed the re-flash as I only had to update one controller and the headset adapter ceased to be stuck on mute.
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headset port stopped working after controller update

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