Headset stopped working with wireless controller

Discus and support Headset stopped working with wireless controller in XBoX Accessibility to solve the problem; My son's headset has stopped working with his Xbox One wireless controller. He's only had it since Jan and was working fine to start with. Can't seem... Discussion in 'XBoX Accessibility' started by NSBP, May 9, 2019.

  1. NSBP
    NSBP Guest

    Headset stopped working with wireless controller


    My son's headset has stopped working with his Xbox One wireless controller. He's only had it since Jan and was working fine to start with. Can't seem to find any way to contact Microsoft in NZ to sort this out. Help please.

    :)
     
    NSBP, May 9, 2019
    #1
  2. NathanGrauer Win User

    Razer Nari Ultimate with Xbox Elite Controller firmware needs to be updated

    Again, I have tried updating it, wired, wireless (newer controllers can be updated wirelessly), with the headset plugged in and unplugged, and nothing works. Also after recieving my replacement controller, my headset has seemed to stop working. I am thinking
    it is the fault of the headset, but my replacement controller is having issues staying on with new batteries. A previous post on here said an old adapter would fix the problems, and if that is so, I would think it would be the controller having to support
    the headset, not the headset supporting the controller, as it works fine on a normal wireless controller.
  3. NSBP Win User

    Headset stopped working with wireless controller

    Its definitely the controller. Works fine on other controllers. But dont know how to contact microsoft in nz to get it replaced as its only a few months old
  4. J1MT LUCK Win User

    Headset stopped working with wireless controller

    Hey! Is the headset wireless or wired? If it is wired, does he plug it straight into the controller, or does he use a stereo headset adapter?
  5. XxDorasBKPKxX Win User

    Headset stopped working with wireless controller

    it is possible that it is the controller 3.5mm headset jack. The internal housing is possibly worn out. Try plugging the headset into your phone and playing some music through the headset. If the headset plays music, then it is the controller. If it does
    not play music then it is the headset. With tech stuff you have to use process of elimination to figure out the problem usually!

    Hope this helps,

    Your friendly gamer.
  6. NSBP Win User

    Headset stopped working with wireless controller

    Wired and he plugs straight into controller
Thema:

Headset stopped working with wireless controller

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