help, Error code: (0x8007042b)

Hello, OrglandoFox. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

You're playing it on PC, right? Are you running it on Windows 10 or 11?

Are you running it on Steam or Xbox App?

Did you try any troubleshooting step already?

Please answer these questions so I can better assist you with this.

Hi and thanks for reaching Xbox gamer's community. My name is Josef.

Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

I'll be happy to assist you out today.

Steviitar, is this error only appearing on this specific game?

Did you try reinstalling it to see if the issue persist?

Usually progress is saved to the cloud as soon as you're connected to Internet.

Don't press reset on Forza Horizon app, just repair

Does the restore option remove my game progress?

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Julyan.

Please try this:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

If everything is up to date now, do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore

Finally do the same for Forza:

Go to windows settings > apps > search for Forza app > click on it and select advanced options.

After that, click repair

If that doesn't work

We can try too open RegEdit as an administrator and delete the following Services:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

Then Restart your PC

If it still doesn't work you're going to uninstall the games services using a powershell command:

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" (without the "")

Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.