help i cant pay a past due bill with Microsoft account balance

Discus and support help i cant pay a past due bill with Microsoft account balance in XBoX Sales and Promo to solve the problem; I cant pay my past due bill 1f3421f5-9078-411e-8b9b-5b5b26bb1d3b Discussion in 'XBoX Sales and Promo' started by Radicalizators, Jan 13, 2020.

  1. help i cant pay a past due bill with Microsoft account balance


    I cant pay my past due bill

    :)
     
    Radicalizators, Jan 13, 2020
    #1
  2. XBF Ezra G Win User

    I want to pay a suscription that has been blocked

    Hi JOSE,

    Thanks for your post! Unfortunately, Microsoft Account balances can not be used to purchase/renew a subscription. If your subscription is past due, check out this article on how to pay the balance and continue your subscription:

    How to Pay a Past Due Balance on an Xbox Subscription
    .

    I hope this information helps, thanks again!
  3. XBF Diego M Win User

    Past Due Fees

    Hi Joshua,

    Thank you for posting on the Xbox forums. Unfortunately, gift cards, subscription cards, or your Microsoft account balance can't be used to pay for a past-due subscription. Examples of

    valid payment options
    include:

    • Credit cards, including prepaid credit cards
    • Debit cards (not available in all regions)
    • PayPal (not available in all regions)
    • Mobile operator billing (not available in all
      regions)
    • Direct debit (Germany only)

    More information and instructions on how to pay a past due balance to continue using the services can be found here: https://support.microsoft.com/help/4028156/microsoft-account-pay-for-a-past-due-microsoft-subscription

    I hope this helps!
  4. SpiralOut46and2 Win User

    help i cant pay a past due bill with Microsoft account balance

    Is there a certain error you're getting? Some debts can only be paid directly from a checking account or debit card and cannot be paid by an account balance credit.
  5. FRA wappa69 Win User

    help i cant pay a past due bill with Microsoft account balance

    Hi there

    Are you saying you dont have the funds or are you experiencing issues in paying your previous bill when trying.

    Thank you
  6. MR1LDN Win User

    help i cant pay a past due bill with Microsoft account balance

    Hi,

    Did you accept the £1/$1 game pass trial? If so your xbox live gold will be updated to a game pass ultimate subscription combining the two together.

    I would advise to contact Microsoft Xbox Support. By Clicking here

    Best Wishes,



    Xbox Ambassador
Thema:

help i cant pay a past due bill with Microsoft account balance

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