help i cant pay a past due bill with Microsoft account balance

Discus and support help i cant pay a past due bill with Microsoft account balance in XBoX Sales and Promo to solve the problem; I cant pay my past due bill 1f3421f5-9078-411e-8b9b-5b5b26bb1d3b Discussion in 'XBoX Sales and Promo' started by Radicalizators, Jan 13, 2020.

  1. help i cant pay a past due bill with Microsoft account balance


    I cant pay my past due bill

    :)
     
    Radicalizators, Jan 13, 2020
    #1
  2. Christyna64 Win User

    Downgrade Xbox Game Pass Ultimate back to an Xbox Live Gold membership

    You will have to pay the past due balance to get your account in a zero balance. Then you should be able to buy just Xbox Live after your account is at 0. This should only pay for the past due balance and not resubscribe you to UGP. After paying the past
    due balance, and buying Xbox Live go to your MS Account page under Services & Subscriptions then turn off recurring billing to avoid anymore issues with this.

    Microsoft Support - Paying Past Balance

    https://support.microsoft.com/en-us...unt-pay-for-a-past-due-microsoft-subscription
  3. XBF Chris J Win User

    Payer un abonnement impayé avec mon compte microsoft [Edit - Translation] - Pay an unpaid subscription with my microsoft account

    Hello RamzyDelga,

    Thank you for posting here on the Xbox forums. We understand that you would like to pay off a past due balance with your microsoft account currency. Unfortunately, this is not possible. Please review this support article on how you can pay off your past
    due balance: Pay a past-due balance to unlock your subscription

    Hope this helps!
  4. XBF Ezra G Win User

    I want to pay a suscription that has been blocked

    Hi JOSE,

    Thanks for your post! Unfortunately, Microsoft Account balances can not be used to purchase/renew a subscription. If your subscription is past due, check out this article on how to pay the balance and continue your subscription:

    How to Pay a Past Due Balance on an Xbox Subscription
    .

    I hope this information helps, thanks again!
  5. XBF Diego M Win User

    Past Due Fees

    Hi Joshua,

    Thank you for posting on the Xbox forums. Unfortunately, gift cards, subscription cards, or your Microsoft account balance can't be used to pay for a past-due subscription. Examples of

    valid payment options
    include:

    • Credit cards, including prepaid credit cards
    • Debit cards (not available in all regions)
    • PayPal (not available in all regions)
    • Mobile operator billing (not available in all
      regions)
    • Direct debit (Germany only)

    More information and instructions on how to pay a past due balance to continue using the services can be found here: https://support.microsoft.com/help/4028156/microsoft-account-pay-for-a-past-due-microsoft-subscription

    I hope this helps!
  6. SpiralOut46and2 Win User

    help i cant pay a past due bill with Microsoft account balance

    Is there a certain error you're getting? Some debts can only be paid directly from a checking account or debit card and cannot be paid by an account balance credit.
Thema:

help i cant pay a past due bill with Microsoft account balance

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