[HELP] I'm unable to buy a monthly Xbox LIVE Gold

Discus and support [HELP] I'm unable to buy a monthly Xbox LIVE Gold in XBoX Accessibility to solve the problem; Hello there ! (I apologize if my english isn't good) 1) I decided to buy a monthly Xbox LIVE Gold the 06/21 but an error message appeared, saying that... Discussion in 'XBoX Accessibility' started by BraceletCoq6565, Jun 24, 2019.

  1. [HELP] I'm unable to buy a monthly Xbox LIVE Gold


    Hello there ! (I apologize if my english isn't good)

    1) I decided to buy a monthly Xbox LIVE Gold the 06/21 but an error message appeared, saying that the Xbox LIVE service has several problems.

    Error code : 80182300

    2) I retried, and another message appeared : your Xbox LIVE account is blocked and doesn't accept purchases anymore (or something like this) (**** ?)

    Error code : 80153021

    3) So, I tried to buy it on my PC and another error message appeared : "Refused payment". (Seriously, why... ?)

    - Restart my Xbox : nothing

    - Hard restart : nothing

    - Reset my Xbox : nothing...

    - Xbox LIVE services are working fine
    BUT when I test my connection to the services, I have a yellow icon with "Service alert" (that's the problem ?)

    - My Microsoft account doesn't have a negative sold

    - My purchase informations are complete ; I'm using Paypal and my account doesn't have a negative sold

    - My Paypal country and my Microsoft country are the same

    What I am supposed to do ? I tried every solutions from the website support so don't send me these links, that's useless.

    I'm hoping the good resolution of this issue soon as possible.

    Thanks.

    :)
     
    BraceletCoq6565, Jun 24, 2019
    #1
Thema:

[HELP] I'm unable to buy a monthly Xbox LIVE Gold

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