Help, my PC keeps crashing unpredictably while gaming!

Discus and support Help, my PC keeps crashing unpredictably while gaming! in XBoX Games and Apps to solve the problem; Hi there! :) So I have a Lenovo Legion Y540, and it works fine while I work, no issues at all. However, for the last week or so, when I try to game... Discussion in 'XBoX Games and Apps' started by Kat Dee, Jul 5, 2022.

  1. Kat Dee
    Kat Dee Guest

    Help, my PC keeps crashing unpredictably while gaming!


    Hi there! Help, my PC keeps crashing unpredictably while gaming! :)

    So I have a Lenovo Legion Y540, and it works fine while I work, no issues at all. However, for the last week or so, when I try to game after work, my PC will just crash mid-game, without warning. This is a new issue for me and I haven't had issues with my games crashing before. There haven't been any error messages when the games crash, just crash to desktop - one time my whole PC crashed. It also happens on multiple games I play, so not just isolated to one game.

    It's been super frustrating so I have tried a lot of trouble-shooting. I re-installed Windows as a last resort and still my games were crashing after re-install. Drivers are all updated, all Windows updates done, bios updates done, virus check done, no results with stress test. Temperature is around 90 degrees C after crash.

    Below are images from the crashes I experienced last night - taken from Event Viewer.

    If anybody has any experience with this, I'd be really grateful for your expertise.

    Thanks!


    Help, my PC keeps crashing unpredictably while gaming! [​IMG]

    Help, my PC keeps crashing unpredictably while gaming! [​IMG]


    :)
     
    Kat Dee, Jul 5, 2022
    #1
  2. Lucas Lauer Win User

    Help, my PC keeps crashing unpredictably while gaming!

    Hello, Kat. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    This error code "0xc0000005" can be caused by several factors. So we will need to do some troubleshooting here, my friend. Please bear with me that we will get this sorted out.

    Would you please tell me if your laptop runs Windows 10 or 11?

    Also, do you use any software to update your drivers?

    In the meantime, please use the System File Checker and DISM to repair broken, corrupted or missing system files. I know you just reinstalled Windows, but just to be sure:

    Go to Start > Search for Command Prompt > Right Click > Run as Administrator. Run one command at a time:

    sfc /scannow

    chkdsk /r

    chkdsk /f

    DISM.exe /Online /Cleanup-image /Restorehealth

    Chkdsk may ask you to restart your computer in order to be able to run. If that's the case, please restart your computer when you can and it will run before Windows starts.

    Waiting for your kind reply.
  3. CAMMofTHRONES Win User

    bolt shot

    I like the ordnance drops. Keeps the game unpredictable and exciting. Just my opinion.
  4. FlaminghotZA Win User

    bf4 crashing

    i keep crashing while trying to play campaign shanghai (second level) please help
  5. crimxnal Win User

    Microsoft FS2020 crashes on the Cessna screen "Checking updates"

  6. InCaudaVenenum Win User

    Battlefield 3 freezing on campaign

    Does the game tend to crash/freeze/lock-up at the same moment? Or is it sporadic?

    Game freezing can be somewhat unpredictable, and hard to resolve (especially in older and BC titles that are outside of the development cycle). Sometimes it's the console that causes the problem, if I get game crashes or freezes I try to power cycle the console
    and I usually have a good response with that. Give it a shot!
Thema:

Help, my PC keeps crashing unpredictably while gaming!

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