Help with DVR

Discus and support Help with DVR in XBoX Accessibility to solve the problem; I have one of my all-time favorite clips saved to my DVR, but now when i look for it, it’s not there. fd375b8e-04f3-4302-abe4-d241c908ae2b Discussion in 'XBoX Accessibility' started by croaker667, Feb 18, 2019.

  1. croaker667
    croaker667 Guest

    Help with DVR


    I have one of my all-time favorite clips saved to my DVR, but now when i look for it, it’s not there.

    :)
     
    croaker667, Feb 18, 2019
    #1
  2. Iautorenewedu Win User

    Question regarding Tivo with activated cablecard, but no subscription...

    Yes to the OneGuide. No to the DVR. The DVR has been a request and is being looked into. Hope that helps!

    -Cheers
  3. XBF Ezra G Win User

    Help with DVR

    Hi croaker,

    Thanks for your post. Are you signed into the correct profile on your console? If you're signed into another profile you may not see your captures made on the profile they were originally captured on.

    Please let us know.
  4. LtLogicon Win User

    Help with DVR

    Are you on Xbox or Windows 10?

    Alternatively, online under Xbox, My Profile, Captures, all xbox one captures should be there.
  5. Mister Kernel Win User

    Dvr help

    Hey there! Thanks for reaching out to us & happy to help with this.

    Just curious, do you happen to have an external hard drive connected to your console? If so, is it set as the default storage device when you go to Settings>System>Storage & click on the external storage device?

    Also, you mentioned that you restarted your console. To make sure, have you performed a power cycle on your console as well?

    Be sure to keep us posted!
  6. XBF Felixx P Win User

    Help with DVR

    Hello
    croaker667
    ,

    Unfortunately, there is no way to recover the clips.

    I believe they implemented this update to create more space within the Cloud.

    If I remember correctly, they mentioned that there was an insane amount of clips that had never been viewed.

    Felix

    Xbox forums support
Thema:

Help with DVR

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