Help With Microsoft

Discus and support Help With Microsoft in XBoX Games and Apps to solve the problem; Hello guys , it has been a constant fight against microsoft for the last 2 years . After this error in a support chat i lost my account and after 2... Discussion in 'XBoX Games and Apps' started by mariokm1, Nov 21, 2020.

  1. mariokm1
    mariokm1 Guest

    Help With Microsoft


    Hello guys , it has been a constant fight against microsoft for the last 2 years .

    After this error in a support chat i lost my account and after 2 more , to resume i went to the support asking for help and a system error made that instead of one email with a verification code i got thousands .

    i Reported it in the exact minute in the chat but still the day after i had my account delected .

    since that day i sent 15 forms and contacted the support dozens of times but almost 2 years later i have nothing , the account team doesnt awser the forms and the support says they cant refund my game pass and my games because in order to do that i need
    to acess the account.

    Not a single time the support time awsered i the given time frame , some times it took weeks just to come without awsers or explanations.

    I requested to talk with the manager of the xbox department to expose the situation but it was denied .

    i request to talk with a supervisor and he clearly doesnt even read the cases because their awser is all the time nothing.

    I had mortal kombat 11 deluxe edition and 12 months of gamepass bought just 2,3 days before and not even that can i use or get a refund , this is ridiculous and i feel insulted.

    i was asked by the support to post this here and ask for someone higher so here it is , the damage you already caused me with my personal things and things i bought is something someone will have to explain
    Help With Microsoft [​IMG]


    :)
     
    mariokm1, Nov 21, 2020
    #1
  2. HAZMAT RADIO Win User

    Microsoft no help !

    If you're running a wireless connection try a wired connection instead.

    Try power cycling your modem router setup.

    Often the E102 or E105 errors can be a hardware issue or a network issue where the modem/router isn't allowing the Xbox to update. You can download the update manually but its tricky.

    Since the Xbox is in warranty, you'll get a replacement console. It's not a ploy to buy another console.
  3. brandiesel1 Win User

    Microsoft no help !

    Sorry to hear that. You’re just unlucky. Hopefully the refurbished one works.

    Unfortunately electrical equipment fails sometimes.
  4. Hey Papi Win User

    MICROSOFT HELP😢😢😢

    If you play within the bounds of the Xbox Live Code of Conduct over time your rep will get better. Hopefully one day any enforcement actions against your account can be removed as I assume you want to join the Ambassador program but can't due to your account
    status.

    Code of Conduct for you reference: https://enforcement.xbox.com/home/codeofconduct
  5. Daft Badger Win User

    MICROSOFT HELP😢😢😢

  6. Daft Badger Win User

    Microsoft Help!

    Calling out gamertags is not allowed on the forums.

    If you have reported this person they will be investigated but it does take time.

    If they are kicking you offline (ddos attack) then you need to contact your isp as that is down to them to fix.

    Ddos attacks are done via your broadband/internet,not xbox live.

    More info on dealing with ddos attacks can be found here
Thema:

Help With Microsoft

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