Help...Xbox one is having issues

Discus and support Help...Xbox one is having issues in XBoX on Consoles to solve the problem; I turned on my xbox and there was an update before going online. It wouldnt allow me to select update...it froze. I did a full reset. Then xbox... Discussion in 'XBoX on Consoles' started by Shizloh, Sep 24, 2020.

  1. Shizloh
    Shizloh Guest

    Help...Xbox one is having issues


    I turned on my xbox and there was an update before going online. It wouldnt allow me to select update...it froze. I did a full reset. Then xbox wouldn’t even open home screen, just stayed black screen after showing xbox logo. I did a factory reset, seemed
    to work. Now it wont open games. Says took too long. Now it also sometime freezes up for a minute or 2 when im trying to open a game. What is going on?

    :)
     
    Shizloh, Sep 24, 2020
    #1
  2. DanielGabriel2 Win User

    Having account issues..help!

    I agree with onyx62is it could be a number of things should try all of those steps

    Clearing Cache

    Step 1:

    Navigate to the far right of your Xbox 360 Dashboard

    Then go to SYSTEM settings click on STORAGE then click on The Y button when HARD DRIVE is highlighted for device options and then CLEAR SYSTEM CACHE and then restarting your console. If his solution didn't work try re-downloading the profile.

    In my personal experience with my console I once had the same issue, but it seemed to have been related to something much different, out of interest how long does it take you to sign in to XBOX LIVE on your console? When I had the same issue it took forever
    to sign in, send a message or a friend request. And while trying to send a message or add someone or even accept someone it wouldn't, but it appeared to be down to my connection to the internet being severely laggy. I checked my router to see what was going
    on and it was severely over heated. Since I let it cool down from weeks of suffering it signed in to XBOX LIVE pretty quick and I could send messages with no errors at all, and the same with accepting friend requests or sending them.

    Let me know how it all works out!
  3. Miss Bijoux Win User

    Please Help Having Issues!

    Hey there Ryan!

    I'm sorry to hear about the issue. I took a peek at your
    Xbox.com profile
    and I can see that you're storming the Fortress in some Halo 5: Guardians right now. Are you still having issues or are you good to go at this point?

    Let us know! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
  4. onyxishere Win User

    Having account issues..help!

    Did you try what I suggested?
  5. FaZe Cuban Win User

    Having account issues..help!

    but my other accounts are perfectly fine its just this account
  6. DanielGabriel2 Win User

    Having account issues..help!

    Have you tried contacting xbox via phone or chat? ask then to have this issue escalated to the tech team at T3
Thema:

Help...Xbox one is having issues

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