Here to happily report that after almost 4 MONTHS of having issues with a select handful of...

I reported him months ago and he is still happily playing on his account, his name is[Mod Removed]

I'll have a go with the 1 month trail and if it's as good as it sounds i'll keep my subsciption. I think it mostly depends on the content available, if there are a lot of newer movies and a good selection of tv series then at £5.99 per month i'll happily
pay for it.

Hi Kim,

As XBF Eladio has stated, it is an issue being reported and information is still being gathered. I recommend contacting Xbox customer support to report this issue and have a case created for this issue.

1. Contact us here
2. Select Xbox One
3. Select See other options
4. Select Payment & Billing
5. Select show contact options and go to step 4
6. Select request a call from support if available or there should be a number for you to call

Thank you for your patience.

@ngocphi

"store.virginmedia.com/.../gaming.html

Even virgin suggest you get 60mbs .

And really virgin doesnt have issues with gaming ?

You cant be serious saying that thousands reporting issues last month till now is wrong and virgin arent sending out techs to repair the issues

community.virginmedia.com/.../2"

no disrespect but there are literally hundrets of threads here on the xbox forums about the "can't download" problem and you still say that it's not Microsoft's issue, but on the other hand you recognise the Virgin issue because thousands of others have
issues? You can't be serious that hundrets reporting issues in the past two months are wrong?

Took them almost 8 months to patch this issue and about 4 months to fix the online pass issue....great service there EA, rather pathetic.