Hi everytime i try to access my billing information or anything like that xbox.com, it seems ...

DR NAKI · Mar 6, 2014

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>
Click to expand...

:)

lonelysailors · Mar 6, 2014

Update your payment ?! (Hacked wrong information)

One day I logged into my account and It said I couldn't log into Xbox Live unless I updated my payment information.

I wasnt able to fix it for a while cause my emails were messed up since I was hacked at the time, so I went to go update my payment information but everytime I try to edit the information on the console it doesnt let me, it only lets me access the Name and
Security code. I was still able to finish the process though and it would say that my payment has been updated but even when I do that it still says I need to update it.

I've tried doing it here on Xbox.com but it always says there is an error when I try to manage the payment and billing information.

( The billing information is wrong because ive got hacked also ) Is there anyway to change to Billing Information to a different country ? And how should I update my payment options?? PLEASE HELP. (xbox360)

Koonsiphers · Mar 6, 2014

Error messages when trying to update my billing options

Can someone from Microsoft or xbox please help me? I haven't been able to access my xbox live account. It says that my billing information needs to be updated. And that my membership has been suspended. But, when I try to update my payment information,
it displays a message stating that the service is unavailable and displays an error code. Then, I try to update my account using my mobile device and I receive a message that says something like "you found a glitch. That shouldn't have happened." again, with
an error code. I can't seem to update anything. I just want to use my xbox live... I have a pre-paid card. I can input my new debit card.... Please help.

maxen · Mar 6, 2014

Can you try clearing our browser's cache, closing it and re-opening it and trying again?

Also try a different browser. Let us know how you get on.

If you are trying to achieve a specific task (eg turning off auto-renewal) and the website faults are preventing you, go ahead and get in touch with Phone Support too so that they can help you complete the action.

support.xbox.com/contact-us

maxen

Can you try clearing our browser's cache, closing it and re-opening it and trying again?

Also try a different browser. Let us know how you get on.

If you are trying to achieve a specific task (eg turning off auto-renewal) and the website faults are preventing you, go ahead and get in touch with Phone Support too so that they can help you complete the action.

support.xbox.com/contact-us

Insan3flam31

Just saying, that doesn't with just billing. If I try to go pretty much anywhere on Xbox.com it just says that. I can't access any page that has anything to do with my account.

MHB SE

Update: The error code, or whatever it is, changes everytime I try to do something on Xbox.com. Basically I can't acces any personal information.

aYo X iTzSway X

hi guys, i need help, everytime someone sends me a message on xbox one and i try to reply i cant it says messaging isnt working for your account go to xbox.com/fix message but i dont see anything on tellin me how to fix it

Scotbr

Solution 1 - I'm not trying to purchase anything, I'm trying to change my Music Pass subscription. In trying to figure out why I'm getting the message "This action cannot be performed at this time. Please try again later. For more information, go to
www.xbox.com/support", I was told by xbox.com/support that my account is "blocked" and that I should post to the forum to find out why (which seems odd).

Solution 2 - I have verified my information and I have not been blocked from purchasing items or having my current subscription auto billed so I have my doubts this is about my billing information.

Solution 3 - I have been getting this message for two days.

Solution 4 - I have tried to contact you, xbox support chat, the phone number on support.microsoft.com, and the xbox support number that was provided by xbox support chat and have gotten nowhere.

Suggestions?

Hi everytime i try to access my billing information or anything like that xbox.com, it seems ...