Hi is it possible to re-set email address and password to acces Xbox live? My husband ...

Discus and support Hi is it possible to re-set email address and password to acces Xbox live? My husband ... in XBoX on Consoles to solve the problem; Hi is it possible to reset 1d17149c-64cd-45b0-8b46-d060ac70c330 Discussion in 'XBoX on Consoles' started by TidyEnd958, Jun 7, 2014.

  1. TidyEnd958
    TidyEnd958 Guest

    Hi is it possible to re-set email address and password to acces Xbox live? My husband ...


    Hi is it possible to reset

    :)
     
    TidyEnd958, Jun 7, 2014
    #1
  2. daughter can not download apps on windows phone with xbox live

    we have window phones. my daughter set her own phone up and can not remember the email address nor her password she used to set up her xbox live. i have tried to see if she is on my account under "family" and she is not. I have tried changing her password
    but the security questions involve email questions that she nor i know. can you help?
     
    Player267887327, Jun 7, 2014
    #2
  3. Help accessing an account

    Hi please help I am clueless. My son's xbox one was asking for him to update so he did but now he can't get into his account. He needs to know the micosoft details - email address and password but his dad set this up who can't help him. His dad doesn't
    remember the email address or password and doesn't have the mobile number he used at the time. It's now left in my hands to sort but I can't seem to get support from xbox online chat it just says connecting to an agent. He knows his username for his game and
    has about 6 months of live gold membership left so I am reluctant to set him up a new one plus he has a fortnight skin!!!! Please help any advice would be much appreciated.
     
    JoanneXboxOne, Jun 7, 2014
    #3
  4. taidara
    taidara Guest

    Hi is it possible to re-set email address and password to acces Xbox live? My husband ...

    Hi, You cannot reset your Microsoft account, under such circumstances as you request.

    From the dashboard, the email address is visible if you go to Settings and select
    Account. Scroll right to Your Information and select
    Account Security. The Microsoft account associated with your Xbox Live account is shown.

    Here's a walkthrough:
    If you forgotten your Microsoft account password
    . I advice you to read through this page carefully.

    If you're unable to solve this from your end, please, go ahead and
    contact Xbox phone support
    for your region.

    Good luck!
     
    taidara, Jun 7, 2014
    #4
  5. xXDandude64Xx Win User

    When I delete my profile does everything go with it on my hard drive

    So that means they will need my password and email address if I delete my profile to get acces to my profile and PayPal?
  6. LouiseTroy Win User

    Child's profile disappeared

    Thanks for the above,

    I did try re-adding using the gamertag and password we kept both passwords the same. Didn't work, tried resetting the password for his gamertag and could not get past enter the code to ensure I'm not robot.

    I do not recall having a separate email address for him as I used my gmail acc and nothing else. So not sure how I would have separate one.
  7. onyxishere Win User

    resetting the passcode on my sons account if ive forgotten it nd the passcode question

    If you are talking the password for his email address, you will need to go to the email website. If you are talking the pass code for xbox settings, you will need to call support.
  8. taidara Win User

    Hi is it possible to re-set email address and password to acces Xbox live? My husband can't remember what email address he used to set up-have tried various ones but all incorrect. Help!!

    Hi, You cannot reset your Microsoft account, under such circumstances as you request.

    From the dashboard, the email address is visible if you go to Settings and select
    Account. Scroll right to Your Information and select
    Account Security. The Microsoft account associated with your Xbox Live account is shown.

    Here's a walkthrough:
    If you forgotten your Microsoft account password
    . I advice you to read through this page carefully.

    If you're unable to solve this from your end, please, go ahead and
    contact Xbox phone support
    for your region.

    Good luck!
  9. CamicaziBoss Win User

    How does my son use his profile on another Xbox?

    Adult accounts can sign in on any console with their own password. As previously suggested, his account may still be a child account.

    It's also possible that his Xbox profile is connected to YOUR Microsoft account; this happened with one of my younger brothers who used my mom's Microsoft account to create his gamertag.

    Check the email address associated with his Xbox Live profile. If it's your address, he'll need to either make a new Microsoft account and gamertag, get your password, or change the email address associated with that account.
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Hi is it possible to re-set email address and password to acces Xbox live? My husband ...

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