Holiday Skinpack Dissapear

Discus and support Holiday Skinpack Dissapear in XBoX Games and Apps to solve the problem; Hello, On my Android device I purchased the Holiday skin pack 2015. The skinpack only appears on my android devices but not on any other platform. I... Discussion in 'XBoX Games and Apps' started by Coolestconnor1, Nov 6, 2019.

  1. Holiday Skinpack Dissapear


    Hello, On my Android device I purchased the Holiday skin pack 2015. The skinpack only appears on my android devices but not on any other platform. I think this happens because the skinpack was bought on google play before Microsoft bought Minecraft. Am I
    right?

    ***Moved from: Gaming on Windows 10***

    :)
     
    Coolestconnor1, Nov 6, 2019
    #1
  2. NasifK Win User

    Holiday Skinpack Dissapear

    The skin might not be recoverable but any future payments should show up on all accounts.
  3. XBF Diego M Win User

    Holiday Skinpack Dissapear

    Hi Coolestconnor1,

    Thank you for taking the time to post on our forums.

    I believe any Minecraft items bought through the Google Play Store are only designated for the Android pocket version of Minecraft. You should contact the Google Play Store Customer Support for more information on that.

    Purchases and coins that are linked across different platforms with Minecraft running the Bedrock edition are purchased through the in-game Minecraft Marketplace, while signed into your Xbox Live profile.

    More information about purchases through the Minecraft Marketplace and purchases being tied to your Xbox Live account can be found here: https://help.minecraft.net/hc/en-us/articles/360035347351-Marketplace-FAQs

    I hope this helps!
  4. Mexicola1984 Win User

    How Much Is Minecraft?

    1600 MSP.....the price it says when you check the game out on the marketplace, theres also a skinpack at 160MSP and thats it....
  5. Mythic Sandman Win User

    Refunding a mienecraft skinpack

    With in game purchases you would need to reach out to Mojang support. If the purchase is on the
    Microsoft account, you can try submitting a refund request form.
  6. XBF Eladio M Win User

    Refunding a mienecraft skinpack

    Thank you for taking the time to post this on the Xbox Forums. We understand that you would like to receive a refund for an item you purchased in correctly.

    If you are unable to see the option to process a refund for an item you purchased via the refund webform, then you would be able to exchange your item via Microsoft.

    Instead, you would have to go through Mojang, as stated by Xbox Forums Mythic Sandman,or the respective partner of the item that you purchase [i.e. Blockception, Blockworks,
    etc.]

    Alternatively, you can always contact your financial institute, and request a refund through them.

    I'm sorry about any confusion or turmoil this might have caused, Panda.
Thema:

Holiday Skinpack Dissapear

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