home xbox survey

Discus and support home xbox survey in XBoX on Consoles to solve the problem; Im trying to do the additional xbox home survey but the option is not popping up. I know for a fact no one else has done the survey, does microsoft... Discussion in 'XBoX on Consoles' started by Isaac0131, Oct 29, 2019.

  1. Isaac0131
    Isaac0131 Guest

    home xbox survey


    Im trying to do the additional xbox home survey but the option is not popping up. I know for a fact no one else has done the survey, does microsoft hate me or can I fix this problem?

    :)
     
    Isaac0131, Oct 29, 2019
    #1
  2. XBF Ruben D Win User

    Home Xbox survey

    Hello tombl4ke,

    Thank you for replying back. Unfortunately, there isn't any other alternative other than waiting a year for the Home Console Switches to reset. I understand that this is frustrating, however, as stated there are no other alternatives to resolve the issue
    and we ask that you wait patiently for it to reset.

    At this time, since there are no other resolutions, we will be locking this thread. If you have any other questions or concerns please feel free to create a new thread letting us know. Thank you again for posting on Xbox Forums.
  3. XBF Ruben D Win User

    Home Xbox survey

    Hello tombl4ke,

    Thank you for posting on Xbox Forums. In regards to this Home Console issue, have you tried to
    Power Cycle the console to ensure that there isn't anything that could be preventing you from switching your Home console? If the Power
    Cycle does not resolve the issue, then at that point you can try a Soft Factory Reset, (Keep Games & Apps),
    to see if that will fix the issue.

    If neither option works then you will have to wait until the year is up on the Home Console Switches to switch your Home console once again. If you have any other questions please feel free to reply back letting us know. Thank you again for posting on
    Xbox Forums.
  4. tombl4ke Win User

    Home Xbox survey

    I am afraid that the problem still persists after trying both solutions, is there any alternative to waiting until next year?
  5. XBF Chris J Win User

    home xbox survey

    Hello Isaac,

    Thanks for posting here on the Xbox forums. Unfortunately, the
    Home Xbox support website
    only states that "You may be eligible to receive an exception." The requirements for eligibility are not know or specified in this support article.

    If you are out of home Xbox switches, and do not have the option to fill out the survey, then you must wait for the time that you acquire another switch. You can find that time on the Home Xbox settings in your Xbox one.
  6. Smwutches Win User

    Games sharing

    If you have the opportunity for an extra change, you will be given a survey when you try to change your Home again. If you are not given a survey, then you would have to wait until it resets on its own.
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home xbox survey

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