horrible horrible customer service

Discus and support horrible horrible customer service in XBoX Accessibility to solve the problem; I wanted to cancel - with refund - my son's xbox gold subscription, renewed by error. You cannot get a refund, says a "virtual assistant" ( ie a robot)... Discussion in 'XBoX Accessibility' started by dpmYA, Nov 17, 2018.

  1. dpmYA
    dpmYA Guest

    horrible horrible customer service


    I wanted to cancel - with refund - my son's xbox gold subscription, renewed by error. You cannot get a refund, says a "virtual assistant" ( ie a robot)

    30 minutes of trying to reach a HUMAN BEING is a waste of time

    I am an Apple user. THEY talk to you as human beings

    To everyone: I recommend trashing Microsoft and switching to Apple

    1000% better!!!!!

    :)
     
    dpmYA, Nov 17, 2018
    #1
  2. HORRIBLE HORRIBLE CUSTOMER SERVICE

    My xbox one console is only 6 months old and is broken. Microsoft will NOT honor the warranty and told me the console had been tampered with. I know for a fact that the console has never been touched besides just playing games. Very disappointed and I
    wont spend another dollar on anything they have to offer.
     
    ReliableChain2, Nov 17, 2018
    #2
  3. BWA SPARKY
    BWA SPARKY Guest
    Horrible Customer Service

    Hey the mean dean. On the 360 we could see what we downloaded with download history which was great but since we moved to the xbox one theirs no way too see your download history. If you download a game and delete it,..it will automatically go in ready to
    install. So it recognises you own the game or app. Hope it helps and sorry if you have had a bad experience with xbox support and I hope this helps
     
    BWA SPARKY, Nov 17, 2018
    #3
  4. XBF George L
    XBF George L Guest

    horrible horrible customer service

    XBF George L, Nov 17, 2018
    #4
  5. Didn't know Apple made a gaming console.
     
    The Viral Cyrix, Nov 17, 2018
    #5
  6. M3tal Daz3
    M3tal Daz3 Guest
    M3tal Daz3, Nov 17, 2018
    #6
  7. they did it failed it actually makes the Nintendo virtual boy look good

    yes it flopped THAT hard
     
    StolenStream31, Nov 6, 2018
    #7
  8. XBF George L Win User

    horrible horrible customer service

  9. M3tal Daz3 Win User

    horrible horrible customer service

  10. The Viral Cyrix Win User

    horrible horrible customer service

    Didn't know Apple made a gaming console.
  11. StolenStream31 Win User

    horrible horrible customer service

    Didn't know Apple made a gaming console.
    they did it failed it actually makes the Nintendo virtual boy look good

    yes it flopped THAT hard
  12. Galactic Geek Win User

    Horrible customer service

    I've never had any issues with customer support. If you're saying that Iraq is better, well then, maybe I should vacation there... Some people... *SMH*
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horrible horrible customer service

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