hotmail address associated with old xbox gamertag was removed from old microsoft account....

Discus and support hotmail address associated with old xbox gamertag was removed from old microsoft account.... in XBoX Accessibility to solve the problem; I haven't played on my old xbox gamertag for years, but thought to sign into it to try out Halo infinite. I wanted to remove my old hotmail address... Discussion in 'XBoX Accessibility' started by C_L_M, Dec 28, 2021.

  1. C_L_M
    C_L_M Guest

    hotmail address associated with old xbox gamertag was removed from old microsoft account....


    I haven't played on my old xbox gamertag for years, but thought to sign into it to try out Halo infinite. I wanted to remove my old hotmail address from the microsoft account associated with my gamertag's microsoft account, so i added my current gmail address as the primary email for the MS account, and removed my old hotmail address.
    The issue is, when i sign into microsoft with my gmail account, it's not the same account as the one associated with my gamertag. When i go to to https://www.xbox.com/ and sign in with my gmail, it's a brand new gamertag with 1 halo infinite achievement unlocked, which is from me playing on that auto-generated account before realising it wasn't my old gamertag.

    Now if i try to sign into the old hotmail address it says it doesn't exist, but if i try to create a new hotmail address with that same name, it says it already exists.

    I don't actually care about the hotmail account; i just want my gamertag / xbox account. Is this something microsoft / xbox support will be able to sort out? I assume my mobile number is still associated with that account, since it wasn't changed.

    :)
     
    C_L_M, Dec 28, 2021
    #1
  2. dizZzanE Win User

    Incorrect email address

    the actual email address associate with my gamertag , the one i use to sign into hotmail and recover my gamertag with is [REMOVED - DO NOT POST EMAIL OR MICROSOFT ACCOUNT]
  3. redtropper82 Win User

    Want to change email on this gamertag, but it's associated with another gamertag?

    Say I want to use Gamertag B and Microsoft account 2 but wanted to keep all the stuff associated with Gamertag A, i.e. gamerscore, downloads, purchases , ect. How could I do that. Kinda same situation got a Nokia Lumia 635 and it gave me a new outlook email
    address and gamertag. old email was hotmail and old gamertag didnt like it.
  4. ZukaBak Win User

    How to change email associated with gamertag

    You're correct.. you can't add an email address that's ever been associated to a MS account.

    I have a similar issue, wanted to move my Gamertag from an old Hotmail account to a newer MS account I have, you basically can't, it's awful.
  5. LoverManAlbo Win User

    Transferring my Gamertag to my new hotmail account, even though there is now a Gamertag on my new account???? seriously stressed. lol

    hi, sorry. i dont want to change my gamertag. i wish to change the email address my gamertag is associated with...?? any ideas. i want to be able to use my windows 8 hotmail account with my old Gamertag

    regards
  6. Double44 Win User

    “The Microsoft account (or Windows Live ID) you’re switching to is already linked to another Xbox account”

    I'm trying to re-associate my old Microsoft account (with a Google address) with my current gamertag. I did learn that the old account was indeed associated with a free Silver gamertag for reasons I cannot remember. In order to make the switch to the old
    account, I renamed the old account with a new email address, in hopes that I could somehow reclaim the old address. However when I tried to rename, I received the error: 'email isn't available'. What happened to it? Why can't I reclaim it??? :(
Thema:

hotmail address associated with old xbox gamertag was removed from old microsoft account....

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