how can i ask for a refound

Discus and support how can i ask for a refound in XBoX on Consoles to solve the problem; I've bought an Xbox controller 6 months ago and when I shake my controller I hear like a spring moving, in the left trigger there is less resistance... Discussion in 'XBoX on Consoles' started by vyktore, Oct 8, 2019.

  1. vyktore
    vyktore Guest

    how can i ask for a refound


    I've bought an Xbox controller 6 months ago and when I shake my controller I hear like a spring moving, in the left trigger there is less resistance than the other one. I've never dropped it. Where can I get help with my controller?

    :)
     
    vyktore, Oct 8, 2019
    #1
  2. NeoDan123 Win User

    how can i ask for a refound

    Controllers carry a limited warranty on them. Once the warranty has expired you will be charged for any repairs that needs to be done on the controller unfortunatly.

    Depending on which region you are there is repair center that it will need to be sent to.
  3. XS1CkSk1LLZX94 Win User

    how can i ask for a refound

    Warranty job if there is any left, should probably address the issue when you first noticed it maybe there is some extra info here
    https://support.xbox.com/en-gb
  4. AyyMD Win User

    how can i ask for a refound

    To add on, if you are requesting a refund, you might get different answers depending on who you are requesting the refund from and where you are from; manufactures warranty vs seller/store warranty. Also, you might need a receipt if the item was bought at
    a Brick & Mortar store (eg: Microsoft Store, GameStop) whether as online purchases have a receipt linked to the account (eg: Amazon)

    Helpful Infomation

    https://support.xbox.com/en-IE/my-account/warranty-and-service/console-kinect-warranty-row

    "(c) "Warranty Period" for Xbox One means one (1) year from the date You purchased it; and for
    Accessories, means 90 days from the date You purchased it, subject to article 2 below."
  5. Geth Win User

    how can i ask for a refound

    Make sure you qualify for it.
  6. xPunisher 1898x Win User

    how can i ask for a refound

    Call customer support number and they can direct you easier.

    1-800-469-9269
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how can i ask for a refound

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