How can I be certain purchases did go to my XBOX

Discus and support How can I be certain purchases did go to my XBOX in XBoX Sales and Promo to solve the problem; Hi I have had a load of purchases made on my XBOX its just not me using it but my son, some of the purchases made were against games that are not and... Discussion in 'XBoX Sales and Promo' started by YoUnG GrAvY 118, Aug 9, 2019.

  1. How can I be certain purchases did go to my XBOX


    Hi

    I have had a load of purchases made on my XBOX its just not me using it but my son, some of the purchases made were against games that are not and have not been on our XBOX. I am therefore challenging the purchases but is there a way that I can be absolutely
    certain that the purchases did go to my XBOX.

    Thanks

    :)
     
    YoUnG GrAvY 118, Aug 9, 2019
    #1
  2. Njal the Blue Win User

    How can I be certain purchases did go to my XBOX

  3. Njal the Blue Win User

    How can I be certain purchases did go to my XBOX

    It will display any purchases on your account. If you do not recognise a purchase, then you can challenge it. If you are seeing payments on you bank/credit card account that do not tie up with your purchase history, then contact your bank/credit provider
    and state that these are fraudulent.
  4. YoUnG GrAvY 118 Win User

    How can I be certain purchases did go to my XBOX

    Yes thanks I have done that but is that 100% accurate? It cant be manipualted?
  5. xCiRcUzMoDz II Win User

    Battlefield 1 Early Enlister Deluxe Edition

    Okay, i did purchase bf1 from my xbox on the xbox store. But then it must be some type of glitch because i have not gotten my deluxe content, how can i solve this then?
  6. Johnny Popular Win User

    Tracking where my microsoft points went

    You can track your transactions at http://commerce.microsoft.com however, it'll only go back a certain amount of time so it may not show everything you've purchased.
    I can only see this -

    Points purchase AU $30.00

    Completed.

    I see a date, my billing details and order number. But no details of how many points or where and what points were exchanged for.
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How can I be certain purchases did go to my XBOX

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