How can i get a refund

Discus and support How can i get a refund in XBoX on Consoles to solve the problem; I need a refund on my card as soon as possible. My 8 year old son accidentally subscribe to Microsoft X box Gold. I only realized this today when i... Discussion in 'XBoX on Consoles' started by olivettemartin, Sep 6, 2019.

  1. How can i get a refund


    I need a refund on my card as soon as possible. My 8 year old son accidentally subscribe to Microsoft X box Gold. I only realized this today when i checked my account online. This was without my knowledge or consent to this purchase. Please help.

    Is there a number i can call

    :)
     
    olivettemartin, Sep 6, 2019
    #1
  2. Smwutches Win User

    How can i get a refund

  3. Koods Win User

    How can i get a refund

    You can request a refund ticket at www.support.xbox.com & I would strongly suggest looking into removing the card from the account at the earliest opportunity!
  4. ngocphi Win User

    How can i get a refund

    Keep in mind depending on whrre you are in the world it could take 1-3months if you dont live in north america this is dependent on your bank and when they do international transactions

    Paypal takes longer 90days as per their terms of use

    If it is a month to month membership its is not refundable
  5. ONEEYEDKILLAh Win User

    How can I get a refund?

  6. XBF Leo G Win User

    How can i get a refund

    Hello olivettemartin,

    Thank you for posting on the Xbox forums. We understand that your son accidentally purchased a subscription, and you would like a refund for it. If the purchase was made recently, you can

    cancel the subscription
    and the system should automatically refund the purchase. You can check if the item was refunded through the

    order history
    of the account. If the transaction is not refunded after cancelling the subscription, you can request a refund for a subscription by contacting the
    Xbox Support Team. Do not use

    the refund link
    on our website since the article was changed to only provide refunds for digital products. The Xbox support agents are only able to provide refunds for subscriptions. They do not provide refunds for digital products. We will provide steps
    on how to contact the support team. Be sure to let us know the results!

    How to contact the Xbox Support Team:

    1. Click the support link that we provided
    2. Select Billing & accounts in the category area
    3. Select See other options
    4. Select Charges on my account
    5. Select Show contact options
    6. Select Request a call from Support
Thema:

How can i get a refund

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