How can I refund for an auto-renew Xbox Gold?

Discus and support How can I refund for an auto-renew Xbox Gold? in XBoX Sales and Promo to solve the problem; I did turn off auto renewal on my Xbox Gold membership back in May. However, last night it auto-charged me for Xbox Gold again even though I... Discussion in 'XBoX Sales and Promo' started by ryno603, Sep 1, 2019.

  1. ryno603
    ryno603 Guest

    How can I refund for an auto-renew Xbox Gold?


    I did turn off auto renewal on my Xbox Gold membership back in May. However, last night it auto-charged me for Xbox Gold again even though I specifically remember turning it off. I do not want the membership. I need my money back and I do not see a refund
    option. This is unacceptable of Microsoft and I need my money back.

    :)
     
    ryno603, Sep 1, 2019
    #1
  2. yobrizo Win User

    Xbox Live Gold Auto-Renewal

    Hello. Auto renew is automatic when you buy your suscription in xbox xbore. You can cancell the auto renew in your profile and cancell suscription and refund in

    https://support.xbox.com/en-US/billing/xbox-subscriptions/how-to-cancel-xbox-subscription
  3. XBF Brad A Win User

    Xbox Game Pass Refund

    Hi Frostie,

    Thanks for coming to the forums. If the subscription just renewed, you can cancel the sub and it may auto refund the charge. You can use the guide

    how to cancel Xbox subscription
    . If it does not auto refund the charge you will have to

    request a refund
    .

    Thanks,

    Brad
  4. Danyol05 Win User

    Can I refund an auto renew?

    FIFA? I never bought anything FIFA, I don't even own a FIFA game. Is there any way to get this refunded? And can I see if someone else accessed my account somehow?
  5. Danyol05 Win User

    Can I refund an auto renew?

    I already checked and this is what it shows:

    1/14/2012 PREMIUM GOLD JUMBO -- Game Consumable -240 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    1/14/2012 GOLD PLAYERS PREMIUM -- Game Consumable -280 --

    I was told this meant a gold subscription?
  6. ngocphi Win User

    Can I refund an auto renew?

    Hmmm that's FIFA ms points packs not subscriptions
Thema:

How can I refund for an auto-renew Xbox Gold?

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