How can you pay a past due subcription with a gift card without having to put the add...

Discus and support How can you pay a past due subcription with a gift card without having to put the add... in XBoX Sales and Promo to solve the problem; When ever I add the gift card to my acount I'm able to pay for it. But it wants me to put another way to pay and I dont have the info.... Discussion in 'XBoX Sales and Promo' started by AnimatedCrown17, Nov 30, 2019.

  1. How can you pay a past due subcription with a gift card without having to put the add...


    When ever I add the gift card to my acount I'm able to pay for it. But it wants me to put another way to pay and I dont have the info.

    :)
     
    AnimatedCrown17, Nov 30, 2019
    #1
  2. XBF Steven R Win User

    How can you pay a past due subcription with a gift card without having to put the add another way to pay?

    Hey there AnimatedCrown17,

    Thanks for reaching out to the Forums for clarity on the subject of getting back online after a subscription has been suspended for overdue balance. I can totally understand how this could be pretty confusing. Unfortunately, there is no way to pay off an
    overdue subscription with Microsoft Account Funds. You can only pay with what is outlined in our

    Manage your payment options online
    .

    For more information on dealing with unpaid subscriptions, check out
    How to pay a past due balance on an Xbox subscription
    .

    Thanks for reading!
  3. Smwutches Win User

    How can you pay a past due subcription with a gift card without having to put the add another way to pay?

    You can try contacting support and speak to billing to see if they can do anything, but otherwise a past due balance can only be paid by credit card or Paypal. http://support.xbox.com/contact-us
  4. steeledwand7664 Win User

    xbox live gold

    If your question is can you pay a past due amount with Microsoft account currency gift cards the answer is no.

    You would have to pay with another payment option like a credit/debit card or PayPal you would not be able to use the same payment option that is currently past due.
  5. ArminatorX Win User

    Paying an overdue payment with my balance

  6. kiollofded13 Win User

    I can't

    Hello there,

    Thank you for posting here on the Xbox forums. What error message do you get? Have you tried to pay the past due balance using this link here :

    How to pay a past due balance on an Xbox subscription
    Nothing, just want to pay pending subscription with gift card, and have the amount of money you need
Thema:

How can you pay a past due subcription with a gift card without having to put the add...

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