How do i cancel my gamepass subscription so i can get xbox live gold going again

Hi,

You can run Xbox Live Gold and Xbox Game Pass alongside each other.

Game Pass Ultimate includes Xbox Live Gold so does not need the Gold subscription. If you attempt to buy Xbox Live Gold whilst you have an active Ultimate subscription, it will convert the Gold to Ultimate (as Gold is included in that package).

If you would like to cancel any of your subscriptions sign in to the Microsoft account linked to your Gamertag on your

Services & Subscriptions page. From there you can select Manage next to the subscription you want to cancel and then Cancel subscription.

Once your Game Pass Ultimate subscription has ended, you can apply Gold to your account again.

Hope that helps

Gamepass and Xbox Live Gold are two separate things. So you CAN cancel Gamepass and be just fine and have your Xbox Live Gold. However, if your subscription is for Gamepass Ultimate (which is the all-in-one) you cannot. Canceling that would then in turn
cancel everything.

How do I cancel a Gold Family Pack membership?

For information about how to cancel your membership, see
Cancel your Xbox LIVE Gold Membership.

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Once the membership has been cancelled or run out you can go to a regular Gold membership.

I logged in and took a look at my services and subscriptions. I was surprised to see OneDrive listed along with the services I do subscribe to, xbox live and xbox gamepass. The Onedrive section says I pay a reoccurring subscription of $9.99 a month. I never
subscribed to that, so I clicked on the manage link in the onedrive section. Instead of my onedrive subscription displaying, my xbox gamepass subscription is displayed. I try to access my onedrive subscription many times, and always the gamepass subscription
pops up. Hovering over the link, I can see the the URL to the onedrive subscription and the URL to the gamepass subscription both point to the gamepass subscription. Thinking that this is just an error on the site, I replace the section of the url that says
gamepass with onedrive, and finally I'm in the onedrive subscription section! I cancel my subscription to onedrive, and then return to my services and subscriptions....and gamepass has now been canceled! I tried all of this using Edge and Chrome. What is going
on!

There doesn't seem to be a category for an issue like this, so I hope someone can direct me where to go with this problem.

Thank you

Looks like a bug in the website, if you canceled it and the result was the gamepass canceled so looks like a bug in the website. So that value that appears in not the onedrive but the gamepass. The best with contact the support like was said above, and see
if you can get back the gamepass trough the support chat.

Hey there Papp Gabor

Thanks for reaching out to the Forums for insight on how to cancel your subscription to Game Pass.

You can do so by following the steps outlined in our How to cancel your Xbox subscription . The Gamepass subscription is much
like the Xbox Live Gold sub and can be cancelled the same.

When you get a chance, give the information there a look through, give those steps a shot and let us know how that helped.

Thanks!