How do I connect into my Xbox account if I forgot the email and the password?

Discus and support How do I connect into my Xbox account if I forgot the email and the password? in XBoX Accessibility to solve the problem; Hello Xbox Community! Recently, my son wanted to log in into his old Xbox account and we both forgot the password and the email. We only know the... Discussion in 'XBoX Accessibility' started by DaRealGhosTT, Feb 12, 2019 at 9:53 AM.

  1. DaRealGhosTT
    DaRealGhosTT Guest

    How do I connect into my Xbox account if I forgot the email and the password?


    Hello Xbox Community!

    Recently, my son wanted to log in into his old Xbox account and we both forgot the password and the email. We only know the Gamertag that is
    TheLink69. And, well we've been trying to log in into the account. I, personally spoke to two Xbox support employees and they gave me links but the links didn't work. Now, we don't know what to do so I came here to ask for help and I hope that
    you guys can help me.

    Regards,

    John Aberdile

    :)
     
    DaRealGhosTT, Feb 12, 2019 at 9:53 AM
    #1
  2. XBF Crystal P Win User

    How do I connect into my Xbox account if I forgot the email and the password?

  3. DaRealGhosTT Win User

    How do I connect into my Xbox account if I forgot the email and the password?

    Hi John,

    Thanks for updating us with your reply. Sorry to hear that you're having difficulty accessing your profile. If you've already been provided the email address used for log in by the Xbox Support team, then you'll need to attempt the Lost
    Password Solution
    to create a new password. In relation to not having access to the email address, did you have any other security information in the account that you may use to verify so that you may access, like an alternate email or phone number?

    Go ahead and give the wizard provided a try, as it does have some great information about account recovery, even in these circumstances. Please let us know the results.

    I hope this helps out.
    Hello there, XBF Amber M

    I did not receive any email address from the Xbox Support team. In my post, I said that I only know the Gamertag, and when I tried to log in with my Gamertag, I pressed "Forgot password", and it just showed me the first 2 letters of that email that was:
    "J" and "I".
    [​IMG]


    (I don't know how to take a screenshot on a Mac so one of my friends helped me! Hope you understand!)

    Regards,

    John Aberdile
  4. DaRealGhosTT Win User

    How do I connect into my Xbox account if I forgot the email and the password?

    Yeah, I tried that but unfortunately, I found out that it is on an address that starts with a "j" and its an outlook email address and I don't have access to that email address and I didn't knew nothing about it.
  5. XBF Amber M Win User

    How do I connect into my Xbox account if I forgot the email and the password?

    Hi John,

    Thanks for updating us with your reply. Sorry to hear that you're having difficulty accessing your profile. If you've already been provided the email address used for log in by the Xbox Support team, then you'll need to attempt the Lost
    Password Solution
    to create a new password. In relation to not having access to the email address, did you have any other security information in the account that you may use to verify so that you may access, like an alternate email or phone number?

    Go ahead and give the wizard provided a try, as it does have some great information about account recovery, even in these circumstances. Please let us know the results.

    I hope this helps out.
  6. Tormaz Win User

    How do I connect into my Xbox account if I forgot the email and the password?

    Hello!

    The first steps would be trying to do a forgot password on the e-mail address (or addresses) you think it may be, assuming you have access to them.
Thema:

How do I connect into my Xbox account if I forgot the email and the password?

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