How do I download film hire after purchase.

Discus and support How do I download film hire after purchase. in XBoX Accessibility to solve the problem; I have an Xbox360. I hired a film but halfway through it downloading it canceled because of internet issues. How do I re-download the film? I have... Discussion in 'XBoX Accessibility' started by nodownloadagain, Oct 16, 2018.

  1. How do I download film hire after purchase.


    I have an Xbox360. I hired a film but halfway through it downloading it canceled because of internet issues. How do I re-download the film? I have tried clicking on to the film but now there is only the option of purchasing it?

    :)
     
    nodownloadagain, Oct 16, 2018
    #1
  2. AskingAbyss
    AskingAbyss Guest
    Can't download films (no rights)

    I'm trying to download films onto my Microsoft Surface and am getting an error message that I can't download because I have no rights. I've downloaded films before without a problem. I've paid for the films. Any ideas? And how do I get money back?
     
    AskingAbyss, Oct 16, 2018
    #2
  3. Error 'Unable to play content Licence Missing'

    I have recently renewed my xbox live subscription and also as I had credit left on my account, I decided to rent and download a film recently my via xbox live account

    When I logged onto UK xbox live, I then went to Microsoft TV & Movies section.

    After browsing films I tried to purchase Mechanic Resurection.

    My account was debited and recieved confirmation emails from Microsoft to confirm purchase.

    However after I purchased the film I could not get options to download film in HD or SD and the following error message appears

    'Unable To Play Content Licence Missing'

    I contacted microsoft via xbox chat and spent over 2hours following options from CS to no avail.

    They said that this is an emerging problem with Microsoft servers and will notify superiors to make them aware of this serious problem.

    I was asked to try and download another film which I tried and after numerous problems I did eventually, but the same problem and message persists.

    Currently tried to rent and download Star trek film but am unsure if this has worked.

    Has anybody else had this problem and did you manage to fix it??

    If so I would like to hear from you

    thanks in advance
     
    PathlessBody7, Oct 16, 2018
    #3
  4. ChiefJoboo
    ChiefJoboo Guest

    How do I download film hire after purchase.

    ChiefJoboo, Oct 16, 2018
    #4
  5. It does not show on my xbox download history. I am unable to access purchase history "error in "/" server application. But I can see my purchase history on other devices and the film has been purchased.
     
    nodownloadagain, Oct 16, 2018
    #5
  6. XBF Diego M
    XBF Diego M Guest
    Hey there,

    If you confirmed the film was purchased from your Order History on another device,then your Xbox 360 may be experiencing some technical difficulties.

    Let's start with
    clearing the system cache
    on the 360. Follow the steps listed on the guide and clear the cache about 3 times.

    Once you do that, turn off the Xbox and unplug the power unit from the Xbox and from the wall outlet for 1-2 minutes and the try to download it again from your Download History.
     
    XBF Diego M, Oct 16, 2018
    #6
  7. I am afraid it did not work. I still have exactly the same problem How do I download film hire after purchase. :(

    "It does not show on my xbox download history. I am unable to access purchase history "error in "/" server application. But I can see my purchase history on other devices and the film has been purchased."
     
    nodownloadagain, Oct 17, 2018
    #7
  8. How do I download film hire after purchase.

    Hey there nodownloadagain!

    Sorry to hear that you're experiencing this sort of problem, but I believe we should be able to get to the bottom of this.

    If I were you, and those previously posted troubleshooting steps didn't affect your issue, then I would go ahead and try to rollback your console updates and see if that helps.

    Try Solution 7 (it's the fastest solution) over on our support page entitled
    Troubleshoot problems with an update to your Xbox 360 console
    and let us know if that helps in resolution of the issue

    Thanks!
     
    XBF Esteban R, Nov 5, 2018
    #8
  9. nodownloadagain Win User

    How do I download film hire after purchase.

    It does not show on my xbox download history. I am unable to access purchase history "error in "/" server application. But I can see my purchase history on other devices and the film has been purchased.
  10. ChiefJoboo Win User

    How do I download film hire after purchase.

  11. XBF Esteban R Win User

    How do I download film hire after purchase.

    Hey there nodownloadagain!

    Sorry to hear that you're experiencing this sort of problem, but I believe we should be able to get to the bottom of this.

    If I were you, and those previously posted troubleshooting steps didn't affect your issue, then I would go ahead and try to rollback your console updates and see if that helps.

    Try Solution 7 (it's the fastest solution) over on our support page entitled
    Troubleshoot problems with an update to your Xbox 360 console
    and let us know if that helps in resolution of the issue

    Thanks!
  12. XBF Diego M Win User

    How do I download film hire after purchase.

    Hey there,

    If you confirmed the film was purchased from your Order History on another device,then your Xbox 360 may be experiencing some technical difficulties.

    Let's start with
    clearing the system cache
    on the 360. Follow the steps listed on the guide and clear the cache about 3 times.

    Once you do that, turn off the Xbox and unplug the power unit from the Xbox and from the wall outlet for 1-2 minutes and the try to download it again from your Download History.
  13. nodownloadagain Win User

    How do I download film hire after purchase.

    I am afraid it did not work. I still have exactly the same problem :(

    "It does not show on my xbox download history. I am unable to access purchase history "error in "/" server application. But I can see my purchase history on other devices and the film has been purchased."
Thema:

How do I download film hire after purchase.

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