how do i fix a fund on my xbox when i didnt even have the card to pay it the next month?

Discus and support how do i fix a fund on my xbox when i didnt even have the card to pay it the next month? in XBoX Sales and Promo to solve the problem; My xbox wont let me get xbox gold until i pay something I dont want to. [Moderator Edit: Moved from Community Participation Centre]... Discussion in 'XBoX Sales and Promo' started by TTG Warrior, Nov 26, 2019.

  1. TTG Warrior
    TTG Warrior Guest

    how do i fix a fund on my xbox when i didnt even have the card to pay it the next month?


    My xbox wont let me get xbox gold until i pay something I dont want to.

    [Moderator Edit: Moved from Community Participation Centre]

    :)
     
    TTG Warrior, Nov 26, 2019
    #1
  2. Nathan Roberts (Sunk Win User

    how do i fix a fund on my xbox when i didnt even have the card to pay it the next month?

    Hey there, TTG Warrior

    Welcome to the Microsoft Community forums.

    In order to make a purchase using your card or another bank card, you will need to clear any balance owed. Otherwise the system does not allow you to make purchases unless they are pre-paid codes or from a retailer.

    You can see what you owe by going to https://account.microsoft.com and signing into your account. Once there, please go to Services and Subscriptions.
    There you will see in red what you owe.

    You can pay using another payment method. Simply add another card that belongs to you and then pay for the past due subscription.

    For more information about past due subscriptions. Please visit this help article here:

    https://support.microsoft.com//help/4028156

    If you continue putting the payment off. What will happen is the system will suspend the account until payment has been made. This type of suspension is not the same as a suspension issued by the Xbox Enforcement team and will not show up on your Enforcement
    record for that profile.

    Because this question is about Xbox. I am going to move this over to the Xbox forums where this best fits.

    Hope this helps,

    Regards,
  3. Smwutches Win User

    Xbox Game Pass Ultimate

    You can use the funds in your account to purchase a subscription, but since it starts a recurring subscription you have to show you can pay the next payment either by having enough funds in your account for the next payment or having a credit card/Paypal
    on file, even if you plan on turning off auto-renewal.
  4. davemcfly85 Win User

    I am upset

    they have NO idea you do not have the funds to cover the service that is why they keep trying to get the payment after they fail to do so THEN they suspend you. it is up to YOU to make sure you have the proper funds to pay for your next subscription payment
    NOT MS. if you do not want to have to worry about the funds not being there then get the Live gold cards sold in store so when they run out you go back to sliver by default until you buy another card.
  5. EdotSmiTTy Win User

    Can't Remove because of an outstanding balance?!

    Thats *** tho, If theres no money on the card when you have auto renewal turned on, then Microsoft should just leave the account with silver and not charge it? How is that *** fair? Ad how come I cannot pay an outstanding balance with the card that has the
    debt if the funds are sufficient?
  6. AJS Online v2 Win User

    Achievement Error

    I have seen this all over the place. Even I have experienced this issue. The next Xbox LIVE update should fix this bug and fund the gamerscore to your account. :)
Thema:

how do i fix a fund on my xbox when i didnt even have the card to pay it the next month?

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