how do I get a live person to talk to

Discus and support how do I get a live person to talk to in XBoX Accessibility to solve the problem; Having problems and can't find a phone number to call to talk to a customer service person 962302d9-efd2-4ba6-a3cf-f232ea967069 Discussion in 'XBoX Accessibility' started by BeatriceHill1, Feb 21, 2019.

  1. how do I get a live person to talk to


    Having problems and can't find a phone number to call to talk to a customer service person

    :)
     
    BeatriceHill1, Feb 21, 2019
    #1
  2. ArminatorX Win User

    how do I get a live person to talk to

    It's a bit tricky to explain as the way to get contacts to a live person varies from country to country.

    It's a bit trial and error, but try the following:

    Go to
    https://support.xbox.com/contact-us


    Click on the most appropriate category for your issue (for example on the Billing section with a credit card icon if present, or the "Account and Billing" section).

    If a virtual agent shows up, there is a small link below the button to show other options.

    From the list of other options, try to choose the option that fits your issue best. Not all options will provide you with a way to contact a live person, so you might try several different options and top sections.

    For each topic you click on, you should see a button at the bottom to "Show contact options". Click on that, and depending on the time of day and times of operation from the support in your country, several tiles will appear at the bottom, where you can
    choose to chat with Xbox support (a text based chat), or where you can request a callback, where a support agent will call you as soon as possible, so you don't have to wait in a phone loop.
  3. steeledwand7664 Win User

    how do I get a live person to talk to

    Only way to contact support is through their website

    support.xbox.com/contact-us

    Is there a question that we may be able to answer for you?
  4. DominumStige Win User

    how do I get a live person to talk to

    Hi!

    In addition to contact the
    official support
    , you can still write your problem here, maybe we can help you.
  5. M3tal Daz3 Win User

    how do i talk to a real person

  6. Arminator Win User

    how do i talk to a real person

    You can contact a real person like this:

    Go to https://support.xbox.com/contact-us

    Select the category you need help with

    Click on "no thanks" when the virtual agent pops up.

    Then choose the topic you need help with.

    From the tiles on the bottom choose the tile to "chat with Xbox support" for a text based chat, or "request a callback" to receive a phone call from Support.

    Depending on the time of day and your country not all options are available.
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how do I get a live person to talk to

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