How do I untangle/Seperate two Microsoft accounts?

Discus and support How do I untangle/Seperate two Microsoft accounts? in XBoX Accessibility to solve the problem; When my son was under 18 he had a child account that was connected to my own Microsoft account. When he turned 18 I thought I had unlinked them and he... Discussion in 'XBoX Accessibility' started by Mommamacnz, May 8, 2019.

  1. Mommamacnz
    Mommamacnz Guest

    How do I untangle/Seperate two Microsoft accounts?


    When my son was under 18 he had a child account that was connected to my own Microsoft account. When he turned 18 I thought I had unlinked them and he had his own separate Microsoft account. This has not happened. We've been able to get along ok, but
    I am sick and tired of getting his notifications when he has purchased something from the XBox store, or one of us changes a password the other one has it changed as well. We have two different email accounts and those (fortunately) stay apart.

    Today the final straw arrived when his name shows up when I turn on my computer - which he does NOT use. I have no idea what he has done and where (nor does he) for this to have happened. I am sick and tired of sharing my Microsoft account with him. He's
    22 and this just can't carry on. And I don't want to be told that one or both of us has to close our accounts and start new ones, though I suppose if that is the only way to sort out this mess we will have to go that route.

    I have investigated several times but I have not found a solution that fits my circumstances or the instructions simply don't work.

    Someone, please help. I'm so sick and tired of this situation. I want my account back, I don't want to see what my son is spending his money on, I am definitely sick and tired of not being able to change passwords and/or keep my password as we seem to be
    sharing that and the account. I don't play his games, he doesn't play mine. Why on earth this happened in the first place totally confuses me, but it has happened and now I want it sorted out before I do the unthinkable and close both of our accounts and
    he looses all the things he has purchased via the Microsoft store.

    :)
     
    Mommamacnz, May 8, 2019
    #1
  2. Pating rainbows Win User

    How do I untangle/Seperate two Microsoft accounts?

    Hi folks

    I have a somewhat similar issue.

    My Daughter (11) uses her mothers (my ex) microsoft account to sign into various games like minecraft on her ipad.

    So I bought an xbox for christmas a couple of years ago (it was for the kids i swear) and not having a microsoft account of my own, we signed in using my ex’s account so the kids could get playing asap.

    Things are very amicable between us so she doesn’t mind us using the account to which i have full access, but its still her main email and onedrive account and I would just prefer if we had seperate accounts.

    So my question is, if i join “her” microsoft family as an adult with my own microsoft email and then delete her from it, will all of our purchases remain within that family with me as the new main account holder/adult?

    Thanks for your help in advance.
  3. grafix143 Win User

    How do I untangle/Seperate two Microsoft accounts?

    Hi,

    I hope this works

    • go to account.microsoft.com/family.
    • Sign in with your Microsoft account, then:
      • To remove a child, scroll down and select Manage my child's profile info, select the child, select Remove consent for this child's account, and confirm. Go back
        to your family’s page, and under the child’s name, select More options > Remove from family, and confirm.
      • To remove a child because they’re now an adult, or if an adult account has been misclassified as a child account, verify the account.
      • To remove an adult, under that person's name, select More options > Remove from family, and confirm.
      • To leave the family group if you’re the only adult in the family, remove all children first, then find your name, select
        Leave family, and confirm. You must be over the statutory age to remove yourself.
  4. HollowTipz26 Win User

    microsoft why so much bs

    You don't HAVE to use Microsoft or the services they offer. Nobody is forcing you. Untangle those panties, they are working on it. Sheesh.
  5. StuartATrueRed Win User

    wordament for android not syncing with wordament on surface (windows 10)

    IRB is correct with this. It's two seperate games with two seperate achievement lists.
  6. NuevoRicardo Win User

    "Can't authorize selected payment option" while purchasing Microsoft Points ...

    the same has been happening to me with two seperate paypals and a credit card but still nothing i have also called microsoft and xbox support and nothing changed
Thema:

How do I untangle/Seperate two Microsoft accounts?

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