How do you contact a real person ?

Discus and support How do you contact a real person ? in XBoX on Consoles to solve the problem; How do you contact a real person not a gamer ? f0fcb1e3-03b9-4353-83f4-7b53dae8e7df Discussion in 'XBoX on Consoles' started by tylerdunn2, Oct 24, 2019.

  1. tylerdunn2
    tylerdunn2 Guest

    How do you contact a real person ?


    How do you contact a real person not a gamer ?

    :)
     
    tylerdunn2, Oct 24, 2019
    #1
  2. XBF Leo G Win User

    How do you contact a real person ?

    Hi tylerdunn2,

    Thank you for posting on the Xbox forums. As the question has been answered, I will go ahead and lock this thread to prevent repetitive answers. Feel free to come back anytime if you have a question or issue. We will be more than happy to answer
    any questions and provide solution. Thank you again and have a good day!
  3. XBF Brad A Win User

    How do you contact a real person ?

    Hi Tyler,

    Thanks for coming to the forums. Here is a guide for requesting a call from a support agent.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  4. Airyrose666 Win User

    How do you contact a real person ?

    When you go to Contact Us,follow these steps to request a call from support: it's
    pretty simple :)
  5. XBF Chris J Win User

    Customer Support - How do you speak to a real person??

    Hello Skeldano,

    Thank you for posting here on the Xbox forums. I'm sorry to hear about the difficulties with getting in touch with a live agent. I have some steps here that, if followed exactly, will give you the option to request a callback.

    1. Contact us here
    2. Select My Account
    3. Select "See other options"
    4. Select Error Messages and codes
    5. Select "Show contact options"
    6. Select Request a callback from support

    Hope this helps!
  6. XBF Diego M Win User

    How do I talk to a real person

    Hi E ABZU,

    I know the support website can lead you to different support channels based on the steps you choose. Here is the best way to speak to a representative:

    1. Contact us here
    2. Select My account
    3. Say No thanks to the virtual agent
    4. Select Error Messages and codes.
    5. Select show contact options and go to step 4
    6. Select request a callback from support

    Is it something that we may be able to assist you with? Let us know and we'd be happy to help.
Thema:

How do you contact a real person ?

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