How do you contact XBOX enforcement for a false/unlisted communication ban?

Discus and support How do you contact XBOX enforcement for a false/unlisted communication ban? in XBoX on Consoles to solve the problem; So i was online a couple weeks ago and someone was trying to troll me, i ignored them and then somehow recieved a communication strike. I was then... Discussion in 'XBoX on Consoles' started by Augusts Ez, Nov 5, 2017.

  1. Augusts Ez
    Augusts Ez Guest

    How do you contact XBOX enforcement for a false/unlisted communication ban?


    So i was online a couple weeks ago and someone was trying to troll me, i ignored them and then somehow recieved a communication strike. I was then offline for a couple of days busy with work, then when I. did jump back online i recieved a harrassment strike.
    I then tried to appeal these strikes but the wonderfully broken system they have from my xbox woudnt load the actual case review.

    I then reached out too support and apparently they cannot help. THEN inow have a 3 month communication ban on my account. Not listed on the page where you see your strikes and called xbox support and they cannot help or put me in touch with enforcement.

    Please im taking this prett seriously ( been a member for 7 years) and would really appreciate anh help.

    Also why does xbox have a multi million dollar a year service that people can abuse with no customer support.

    :)
     
    Augusts Ez, Nov 5, 2017
    #1
  2. Xbox Enforcement and Xbox Live Subscription

    I've just received a xbox live suspension until for abusive communications July 29th even though I have a communication ban.

    How is that possible? This is unfair. How could I possibly be making comments on an account with a communication ban?

    I've tried the stupid enforcement page but it keeps refreshing me back to the main page when I apply for a review.
     
    Matt The N00b, Nov 5, 2017
    #2
  3. Munkey Boy
    Munkey Boy Guest
    Munkey Boy, Nov 5, 2017
    #3
  4. How do you contact XBOX enforcement for a false/unlisted communication ban?

    Hi there,

    Only the enforcement team can respond to any suspension items they issue. They no longer use the forums. They are only contactable via the case review process at
    https://enforcement.xbox.com.

    If site doesn't come up on the console properly, try a different device/browser.
     
    Mistress Sara, Nov 5, 2017
    #4
  5. Mistress Sara Win User

    How do you contact XBOX enforcement for a false/unlisted communication ban?

    Hi there,

    Only the enforcement team can respond to any suspension items they issue. They no longer use the forums. They are only contactable via the case review process at
    https://enforcement.xbox.com.

    If site doesn't come up on the console properly, try a different device/browser.
  6. onyxishere Win User

    Error code 0x87c40157

    Sorry to hear it. What exactly are you doing when this code pops up? Please be as specific as possible to we can try to help. Otherwise you could try phone support to see if they can help with the unlisted code. You can click this link to get the number
    for your region http://support.xbox.com/contact-us?isChatCallAvailable=false
  7. LyingSunset Win User

    Need some enforcement

    Unfortunately, that's how the games are these days. You can always file a report on gamers that are breaking the rules or contact Xbox Customer Support. Xbox Live is more of a community enforcement, so they cant do much without the information from you.

    Good Luck!

    Sunset
  8. Smwutches Win User

    Enforcement

    That information is not false. That phone number is not an official means of communication with the enforcement team and should not be listed as such.
  9. Matt The N00b Win User

    Xbox Enforcement and Xbox Live Subscription

    Considering the enforcement team do not have a phone number to contact them on you'll find it difficult to contact them by phone.

    You agreed to the ToU/CoC,part of which is that you are not entitled to a refund for any gold subscription time you lose due to enforcement action on your account.

    You will not be getting any money back.
    I've just received a xbox live suspension until for abusive communications July 29th even though I have a communication ban.

    How is that possible? This is unfair. How could I possibly be making comments on an account with a communication ban?

    I've tried the stupid enforcement page but it keeps refreshing me back to the main page when I apply for a review.
Thema:

How do you contact XBOX enforcement for a false/unlisted communication ban?

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