How Long Until Service Ends?

Discus and support How Long Until Service Ends? in XBoX Games and Apps to solve the problem; So recently I received a message stating that microsoft was unable to bill me for my gold subscription. Odd because it said it would renew on the 7th.... Discussion in 'XBoX Games and Apps' started by KiNDERPiSTOL, Apr 26, 2015.

  1. KiNDERPiSTOL
    KiNDERPiSTOL Guest

    How Long Until Service Ends?


    So recently I received a message stating that microsoft was unable to bill me for my gold subscription. Odd because it said it would renew on the 7th. I figure, if microsoft is smart they'll also bill on the 7th. Apparently not.

    So I'm in a situation where the card that is linked to that account has nothing on it and the only other card I could use is inactive while a new one is being sent to me (lost the old one). So, of course I was upset that microsoft wouldn't charge on the
    day it renews, making me believe I can use that money on groceries, but understandably that's more my fault for not managing money properly.

    Now I can pay as soon as I get my new card (which should arrive in the next two days) or I can go out tomorrow (seeing as it's 11pm) and get a code with cash, so all I'm wondering is how much time I have to fix the issue before my live is cut or I get banned
    or something.

    :)
     
    KiNDERPiSTOL, Apr 26, 2015
    #1
  2. connection problem

    how long until i get service
     
    KRYPTID 4MULA, Apr 26, 2015
    #2
  3. BayouFunk
    BayouFunk Guest
    How long until email updates?

    I want to add XBL points and the system says to enter the code that was sent to my email address... it's an old, deactivated email.

    It took me to a screen that let me enter a new address and remove the old one... but it looks like the change will not take place for a month?

    Is this correct?
     
    BayouFunk, Apr 26, 2015
    #3
  4. onyxishere
    onyxishere Guest

    How Long Until Service Ends?

    Sorry to hear it. You should immediately change your card at commerce.microsoft.com when it comes in. You will still need to pay the outstanding balance owing though or your gamertag will have a billing suspension which means that you cannot purchase or
    add items to it until the balance is paid.

    You can check the expiry date of your membership at the following link

    account.xbox.com

    Beyond that you should contact phone support for any further billing questions. 1-800-469-9269 if you live in North America.
     
    onyxishere, Apr 27, 2015
    #4
  5. onyxishere Win User

    How Long Until Service Ends?

    Sorry to hear it. You should immediately change your card at commerce.microsoft.com when it comes in. You will still need to pay the outstanding balance owing though or your gamertag will have a billing suspension which means that you cannot purchase or
    add items to it until the balance is paid.

    You can check the expiry date of your membership at the following link

    account.xbox.com

    Beyond that you should contact phone support for any further billing questions. 1-800-469-9269 if you live in North America.
  6. KRYPTID 4MULA Win User

    connection problem

    how long until i get service
  7. RoninhoM2906 Win User

    Spotify

    How long since you subscribed to the service? There is a minimum time until they send you the code
  8. brandiesel1 Win User

    How long until email updates?

    Yes there is a 30 day wait period between changes. You can call support in your region if you don't want to wait 30 days.
  9. HassanB Win User

    How long until email updates?

    Hello,

    Once you remove your security proof and update to a new one it will take 30 days (it should display the information on the site) if you need to purchase points immediately you should be able to do so via your XBOX 360 console or by contacting phone support.

    If you want to do it online and want to not wait the 30 days you can add your PC as a Trusted PC or add a cell phone number to account. More information on how to do that is located
    here.

    Thanks :).
Thema:

How Long Until Service Ends?

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