How to appeal for a false enforcement action?

Discus and support How to appeal for a false enforcement action? in XBoX Accessibility to solve the problem; Couple months ago my account got hacked and he started to send some racial slurs to some people. (and they reported) I contacted support and i was... Discussion in 'XBoX Accessibility' started by Twitch.swagedgar✅, Apr 30, 2020.

  1. How to appeal for a false enforcement action?


    Couple months ago my account got hacked and he started to send some racial slurs to some people. (and they reported) I contacted support and i

    was able to change my password. But today I tried to sign up for xbox ambassadors but i had the enforcement action.

    :)
     
    Twitch.swagedgar✅, Apr 30, 2020
    #1
  2. denis97g Win User

    How to appeal for a false enforcement action?

  3. choppyseize Win User

    How to appeal for a false enforcement action?

    As mentioned your only option is to wait a year until you're allowed to apply for the Ambassador program. Your time to dispute the Enforcement Action has passed and its unlikely it will be overturned at this stage. It's also hard to prove you were hacked
    unless you filled out the account recovery form. Support wouldn't give access back any other way due to privacy laws.
  4. ngocphi Win User

    How to appeal for a false enforcement action?

    You would havr to wait a full year after the enforcement before you can apply

    Fyi if you were hacked you have to contact support

    And open an unauthorized access case and let support deal with it they will investigate and work with the PET

    While.this occurs your account is locked
  5. LegoNinja187 Win User

    How to appeal for a false enforcement action?

    So unless you can get that enforcement action removed from your account (most likely you will need to contact customer support) or you can explain the situation to an Xbox Ambassador Community Manager ( I think that's what they're called these days) and
    they grant you an exception you won't be able to join
  6. KindGryphon Win User

    How to appeal for a false enforcement action?

    So unless you can get that enforcement action removed from your account (most likely you will need to contact customer support) or you can explain the situation to an Xbox Ambassador Community Manager ( I think that's what they're called these days)
    and they grant you an exception you won't be able to join
    Customer support has nothing to do with enforcement and actually have 0 access to removing enforcement actions. They would just refer him to the enforcement team page.
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How to appeal for a false enforcement action?

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