How to cancel a two-step verification

Discus and support How to cancel a two-step verification in XBoX on Consoles to solve the problem; Earlier today, while checking email, I noticed that I was using an expired credit card for auto-renewal (doesn't matter since I used a 3-month... Discussion in 'XBoX on Consoles' started by zombi5555555, Jan 21, 2014.

  1. zombi5555555
    zombi5555555 Guest

    How to cancel a two-step verification


    Earlier today, while checking email, I noticed that I was using an expired credit card for auto-renewal (doesn't matter since I used a 3-month membership card). Ok, probably should have done this on Xbox, because when I tried changing the settings, I was
    using an email that was "suspended". No problem. Just shift onto another email. Not that easy. I now have to wait 30 days for an email, and I want to change my settings now. Is there any way to cancel the email? Anything helps.

    :)
     
    zombi5555555, Jan 21, 2014
    #1
  2. EggsBoxJuan
    EggsBoxJuan Guest
    My microsoft account is associated with a different xbox live profile..

    Ah you will either need to generate that app password or turn off two step verification and use your regular password.

    -

    windows.microsoft.com/.../two-step-verification-faq

    -

    Click on the I turned on two step verification link on the site above please for details on how to generate the app password, you can also turn off two step verification on your account security settings page.
     
    EggsBoxJuan, Jan 21, 2014
    #2
  3. EggsBoxJuan
    EggsBoxJuan Guest
    EggsBoxJuan, Jan 21, 2014
    #3
  4. iNb4 Ownage
    iNb4 Ownage Guest

    How to cancel a two-step verification

    Nope, you will have to wait the 30 days as it says.
     
    iNb4 Ownage, Jan 21, 2014
    #4
  5. iNb4 Ownage Win User

    How to cancel a two-step verification

    Nope, you will have to wait the 30 days as it says.
  6. M3tal Daz3 Win User

    I can not verify the authentication of my account because I lost my cell phone number

  7. EggsBoxJuan Win User

    My microsoft account is associated with a different xbox live profile..

    Ah you will either need to generate that app password or turn off two step verification and use your regular password.

    -

    windows.microsoft.com/.../two-step-verification-faq

    -

    Click on the I turned on two step verification link on the site above please for details on how to generate the app password, you can also turn off two step verification on your account security settings page.
  8. _vandit Win User

    two step verification problem

    To be fair, the codes aren't sent by another person, on another phone. They're generated and sent by the system. Unfortunately, things like this happen from time to time. No system is perfect.
  9. Robo Man Win User

    two step verification problem

    Here is what I do not appreciate. WE ALL PAY FOR MS services, whether subscriptions to XBOX, Office 365, whatever, WE PAY MS monthly or annually. One dy, when attempting to log in to XBOX, it could not recognize me and I could not log in. SO I went through
    the two step verification process but was unable to receive a text from the phone number listed because I no longer have it. When I followed the online instructions to recover, and clicked on the option telling MS I do not have the phone number, it locked
    my account for 30 days!. This is ridiculous. Why is there no internal support or override with necessary verification validation processes in place? Rather, I've spent hours trying to reach someone at Microsoft and all I get is the same link to recover the
    account, with my OLD phone number listed! Why can someone at Microsoft help to change the number for me internally? This would do it. I AN PROVIDE YOU PROOF THIS IS ME MICROSOFT. Each time this happens, the 30 days resets for another 30 days and the response
    I get is the same "THIS IS JUST HOW OUR SYSRTEM IS SET UP". Well this in not good business!. I can appreciate security but when it does not protect your own customers and you do not support to help resolve this, this tells me more about Microsofts attempt
    to resolve than anything you try to tell me. Your service support is terrible. If I do not resolve, not only will I NEVER buy a MS product again, including XBOX, I will let millions of people know though ONLINE forums, yelp, internet and avery other way until
    you FIX THIS!!! Help me recover my account without waiting 30 days to do it. This is not customer service!
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How to cancel a two-step verification

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