How to contact the Enforcement Team?

Discus and support How to contact the Enforcement Team? in XBoX Accessibility to solve the problem; [img] "Enforcement details: This account's profile (such as motto, name, location, or bio) was inappropriate." "Note: Xbox Support cannot assist... Discussion in 'XBoX Accessibility' started by Killatonicus, Feb 13, 2019.

  1. Killatonicus
    Killatonicus Guest

    How to contact the Enforcement Team?



    How to contact the Enforcement Team? [​IMG]


    "Enforcement details: This account's profile (such as motto, name, location, or bio) was inappropriate."

    "Note: Xbox Support cannot assist with enforcement questions."

    Then who can??

    The problem is that I haven't changed anything in my name, location, or bio for years with the exception of removing irrelevant clan information about a year ago. It isn't my profile picture since I've had that for over a year as well and it is still my
    current picture with this suspension.

    My bio/motto to the bests of my memory since I haven't changed anything for a very long time:

    "I kill a ton, just because. There couldn't possibly be any more mispronunciations of my gamertag."

    This is the only infraction I've ever had on Xbox and don't even get to know how.

    HOW AM I SUPPOSED KEEP FROM DOING WHAT I DID WRONG IF I CAN'T FIGURE OUT WHAT I DID TO BEGIN WITH!?

    It is a 1 day suspension so I can't file a case review, but with no way of knowing how anything I did was wrong I have no way of assuring I don't accidentally do it again.

    :)
     
    Killatonicus, Feb 13, 2019
    #1
  2. Smwutches Win User

    How to contact enforcement

    The only way to contact the enforcement team is by submitting a case review at http://enforcement.xbox.com
  3. chris197981 Win User

    How to contact enforcement team

    today i just found out that a Notice of enforcement from the enforcement team. dont know why as ive not played a online game or chatted to anyone for the last 2 months the only person been playing online is my wifes brother how was staying for the last 3
    months.

    yes the xbox support team as completely useless when it comes to this.

    Cant contact them untill 24 hours after notice to find out your suspension or ask for a review.

    they have no right in doing this but what can you do.

    go to enforcement.xbox.com and press check my xbox.

    it takes a min and then it goes back to front page and tells you.
  4. M3tal Daz3 Win User

    How to contact Enforcement Team

    The only way to get in contact with the Enforcement team is through a case review if you are eligible.

    Submitting a Case Review is easy, and can be accomplished in several steps:

    1. Sign in to enforcement.xbox.com with the account that received the enforcement action and select the large box with an
      orange hammer icon, or visit your
      Enforcement History
      .
    2. Find the enforcement action that you wish to have reviewed, and select
      Apply for Review
      .
    3. Read the Case Review Terms of Use and agree by clicking the checkbox and selecting
      Agree.
    4. If you are already eligible for a Case Review, select the green arrow icon. If you are not yet eligible, you will be presented with a short questionnaire. These questions help gauge your understanding of the Code of Conduct and associated
      policies. Upon successful completion of the questionnaire, select the green arrow icon.
    5. Provide any details (up to 500 characters) regarding the enforcement action that may help XBLPET conduct a more complete investigation. This may include context around the activity or content that received enforcement, information about your game
      activity, or any other facts that you believe are worth noting. When complete, select
      Submit.
    After submitting, an Xbox Live Policy & Enforcement agent will begin a thorough review of the enforcement action. This includes reviewing available data and re-examining evidence that contributed to the
    enforcement, taking into account any new details that you have provided.
  5. XBF Leslie D Win User

    How to contact the Enforcement Team?

    Hi



    Thank you for letting us know that the answer has been provided. We'll be locking the thread. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

    For those reading this thread, please feel free to create a new thread asking for assistance.
  6. choppyseize Win User

    How to contact enforcement team

    You need to start your own thread for this. Keep in mind PS4 has similar rules and guidelines so switching consoles won't change the punishments.
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How to contact the Enforcement Team?

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