How to delete cloud saves for Xbox 360 game from Xbox Series X console

Discus and support How to delete cloud saves for Xbox 360 game from Xbox Series X console in XBoX on Consoles to solve the problem; Hello, I'm having some trouble and I'm hoping someone can help me out. I'm trying to delete my save data for the Xbox 360 version of Plants Vs... Discussion in 'XBoX on Consoles' started by Eileen_, Nov 6, 2021.

  1. Eileen_
    Eileen_ Guest

    How to delete cloud saves for Xbox 360 game from Xbox Series X console


    Hello, I'm having some trouble and I'm hoping someone can help me out.

    I'm trying to delete my save data for the Xbox 360 version of Plants Vs Zombies, as loaded onto an Xbox Series X console. I could tell you why, but involves a stubborn child. Go figure.

    I have read the directions in the FAQ: https://support.xbox.com/en-US/help/games-apps/game-setup-and-play/cloud-game-saves-faq

    However, when I go to the "Manage Game & AddOns" screen, the only option I have is to delete the "reserved space," and the description of this on the page says that it includes the save data. There is no option to delete locally vs in the cloud.

    I did try deleting the reserved space. Then I re-launched the game, and the save data was loaded up just fine, and had clearly not been deleted from the cloud.

    Is it possible to delete the cloud save data for an Xbox 360 game without going through an older console?

    :)
     
    Eileen_, Nov 6, 2021
    #1
  2. DonCalzone Win User

    Saves on 360 to Xbox Series X?

  3. Eileen_ Win User

    How to delete cloud saves for Xbox 360 game from Xbox Series X console

    Thanks for the idea! I did those steps, and it seems like it only deleted the local data and didn’t delete the progress in the cloud.

    When I went to storage->profile, I had the option to delete “profile only” or “profile and items”, so I picked “profile and items”.

    Then I had to sign in again and redownload the profile, and my save game progress was still there.

    I also tried going to storage->saved games and deleted the relevant saved game from that menu, but once I started the game up and chose cloud save as the storage option, it must have downloaded it again since the save game progress was still there.

    Side note - It’s pretty slick that the 360 interface is still hiding in the new consoles, kudos to the team for doing that work and keeping back compat!
  4. SammyVS Win User

    How to delete cloud saves for Xbox 360 game from Xbox Series X console

    I see. Looking for more details about the game I found that this game cannot reset progress. Game progress is saved on EA servers.

    And I found that there is even a way in the EA forums to delete the progress but it is necessary to get in touch with them.

    I don't know if they do this kind of procedure as the comment is from 6 years ago.

    ''You could try contacting customer services to try to wipe your account: https://help.ea.com/en/contact-us/new/

    Here are the steps towards getting the proper help:

    Select Plants vs. Zombies from the catalog.

    Select your platform

    For the topic, select "Game Play/In-Game"

    For the type of issue, select "Requesting Stats Reset"

    Describe your issue in the following box.

    Contact the proper help listed on the next page.''

    The easiest solution would be to play using another account.
  5. SammyVS Win User

    How to delete cloud saves for Xbox 360 game from Xbox Series X console

    I'm Samy an independent advisor and I'll be helping you :D

    How are you?
    Within the game press the view plus menu buttons together, go to storage>profile and delete only the saved data from your profile.

    This will erase your progress which is stored in the cloud.
  6. XBF Brad A Win User

    Storage

    Hi Saalikh,

    Thanks for coming to the forums with your question on save data. If the console is an Xbox one all save data is automatically

    saved to the cloud
    . Once you launch the game again it will get the save from the cloud by saying (syncing data for (name of game)).

    If the console is an Xbox 360 and you enabled cloud saves then it will work same as Xbox one. If you haven't enabled cloud save, it will delete it completely.

    Thanks,

    Brad
Thema:

How to delete cloud saves for Xbox 360 game from Xbox Series X console

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