How to Keep old Gamertag on new email account, when old email account lost?

Discus and support How to Keep old Gamertag on new email account, when old email account lost? in XBoX Accessibility to solve the problem; Hi, hope someone can help? I haven't played my Xbox 360 for couple years, the email I had linked to teh account is now not accessible. However when I... Discussion in 'XBoX Accessibility' started by keymonky, Oct 23, 2018.

  1. keymonky
    keymonky Guest

    How to Keep old Gamertag on new email account, when old email account lost?


    Hi, hope someone can help?

    I haven't played my Xbox 360 for couple years, the email I had linked to teh account is now not accessible. However when I log onto my Xbox 360 the Gamertag is still there and links to Xbox Live.

    I now have an Xbox One, with new email account and has automatically given me a Gamertag; I don't want this!

    How do I get my old Gamertag linked to my new email account.....help please?

    :)
     
    keymonky, Oct 23, 2018
    #1
  2. mi KILLAS
    mi KILLAS Guest
    account help

    My old gamertag is on my email account, my new gamertag is on my brothers email account, how do i deletey old gamertag off my email account so i can put my mew one on there?
     
    mi KILLAS, Oct 23, 2018
    #2
  3. Trying to get old gamertag back..

    I bought a new xbox so when i went to download my old gamertag on it, i must have messed up and hit new account and now my email address is to this new account that i dont want for i will lose everything if i cant get my old gamertag back to this email.
    I guess the question is can i get my old gamertag and account back to my email and delete this new one off my email account? new gamertag is and the old one is Johnson1623.
     
    HundredMite642, Oct 23, 2018
    #3
  4. {Parity}
    {Parity} Guest

    How to Keep old Gamertag on new email account, when old email account lost?

    {Parity}, Oct 23, 2018
    #4
  5. XBF Nestor S
    XBF Nestor S Guest
    Hey Monky thanks for brining this issue to us!

    We suggest checking out the
    Microsoft Account Alias
    page and let us know if that helps in any way!
     
    XBF Nestor S, Oct 23, 2018
    #5
  6. keymonky
    keymonky Guest
    No sorry this does not work!
     
    keymonky, Oct 23, 2018
    #6
  7. keymonky
    keymonky Guest
    No sorry this does not work! They keep asking me to fill out the form to reset password. I've done this over 10 times but as I don't know the old card number or emails sent etc it keeps saying no
     
    keymonky, Oct 23, 2018
    #7
  8. keymonky
    keymonky Guest

    How to Keep old Gamertag on new email account, when old email account lost?

    Is there a contact number for xbox, here in the UK or in teh US.

    Need to speak to someone direct that can help as the guys on chat can't help
     
    keymonky, Oct 23, 2018
    #8
  9. M3tal Daz3
    M3tal Daz3 Guest
    United Kingdom

    Hours of operation:

    Monday-Friday: 08:00-21:00

    Saturday: 08:00-19:00

    Sunday: 09:00-17:00

    Phone Numbers

    020 7365 9792 or 0800 587 1102

    Hearing Impaired (TTY device): 0800 5871103
     
    M3tal Daz3, Oct 23, 2018
    #9
  10. If you forget an email password you are done...there is no way to link old accounts to new emails!!
     
    HyperVenom523, Nov 5, 2018
    #10
  11. keymonky Win User

    How to Keep old Gamertag on new email account, when old email account lost?

    No sorry this does not work!
  12. HyperVenom523 Win User

    How to Keep old Gamertag on new email account, when old email account lost?

    If you forget an email password you are done...there is no way to link old accounts to new emails!!
  13. M3tal Daz3 Win User

    How to Keep old Gamertag on new email account, when old email account lost?

    United Kingdom

    Hours of operation:

    Monday-Friday: 08:00-21:00

    Saturday: 08:00-19:00

    Sunday: 09:00-17:00

    Phone Numbers

    020 7365 9792 or 0800 587 1102

    Hearing Impaired (TTY device): 0800 5871103
  14. keymonky Win User

    How to Keep old Gamertag on new email account, when old email account lost?

    Is there a contact number for xbox, here in the UK or in teh US.

    Need to speak to someone direct that can help as the guys on chat can't help
  15. {Parity} Win User

    How to Keep old Gamertag on new email account, when old email account lost?

    You will need to contact support directly for assistance with that. https://support.xbox.com/contact-us
Thema:

How to Keep old Gamertag on new email account, when old email account lost?

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