how to remove an account from a different xbox that is not owned by you. (remove as in he...

Discus and support how to remove an account from a different xbox that is not owned by you. (remove as in he... in XBoX Accessibility to solve the problem; so how this started was that my kid was tricked by a scammer. the scammer told him i have skins on fortnite if u would like to switch accounts and my... Discussion in 'XBoX Accessibility' started by raedraed2, Jul 20, 2019.

  1. raedraed2
    raedraed2 Guest

    how to remove an account from a different xbox that is not owned by you. (remove as in he...


    so how this started was that my kid was tricked by a scammer.

    the scammer told him i have skins on fortnite if u would like to switch accounts and my kid accepted giving him the email and pass. the scammer also gave him email and pass which worked but suddenly my son could not log back into the account,either the scammer
    changed his pass or something to block my son of logging into his account.

    however, what i need help with is how can i remove my account from his xbox as if it was never set there because he started to take xbox live sharing from me by making my account as his home xbox.

    if any one knows the solution to this please help.

    :)
     
    raedraed2, Jul 20, 2019
    #1
  2. MindedThunder81 Win User

    how to remove an account from a different xbox that is not owned by you. (remove as in he has to write email and pass to log in my account)

    As others have said previously, the only real way to make sure the scammer can't log into your child's account is by changing your password.

    I don't want to sound rude for telling you how to parent your child, but maybe talk to them about safety online and to not compromise an account for cosmetics in a free to play game - or any game for that matter. Sharing account information with anyone is
    a good way to have a lot worse happen than just having someone else bum xbox live off of the account.

    I'm glad it doesn't sound like they've made purchases with your child's account, but I'd advise caution in the future, the world is full of nasty people.

    Best of luck to you!
  3. SA1NT 0F LI3S Win User

    how to remove an account from a different xbox that is not owned by you. (remove as in he has to write email and pass to log in my account)

    Raedraed2,

    Be sure that you change the password to your account and cancel all forms of payment that may be on your or your son’s account.

    Also, be sure to visit this
    >link<
    as it has information and steps to take when a person’s account has been compromised.

    We hope you get this sorted quickly and thank you for coming to the forums!
  4. AridLizard Win User

    how to remove an account from a different xbox that is not owned by you. (remove as in he has to write email and pass to log in my account)

    if you have a credit or debit card linked to the account, contact your credit card company/bank and cancel the card and make sure there were no fraudulent purchases made by the scammer.
  5. XBF Javier R Win User

    how to remove an account from a different xbox that is not owned by you. (remove as in he has to write email and pass to log in my account)

    Hello Raedraed2,

    We understand that you're experiencing an issue concerning someone else having access to your child's Microsoft account.

    Our suggestion here, please make sure to change the password to the account as this will cause that
    person to have to input the password no matter the settings that they may have applied to the account.

    Also, be sure to follow our compromised account solution support article for assistance in case this issue happens
    to escalate.

    Try this for us and then let us know if this helps.

    Best wishes!
  6. 9f2782e1-1360-4fda-9 Win User

    Money stolen

    How did he remove the money from your account. Rockstar may have removed the money
Thema:

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