How to submit a ticket to get dead Series X fixed

Discus and support How to submit a ticket to get dead Series X fixed in XBoX on Consoles to solve the problem; I have tried multiple times to enter a ticket to send my dead Xbox Series X console back to Microsoft to get fixed, but the site crashes right at the... Discussion in 'XBoX on Consoles' started by fuzzyputter, Nov 18, 2020 at 9:32 PM.

  1. fuzzyputter
    fuzzyputter Guest

    How to submit a ticket to get dead Series X fixed


    I have tried multiple times to enter a ticket to send my dead Xbox Series X console back to Microsoft to get fixed, but the site crashes right at the end. Is there another way to get this submitted? It sucks that I have only 4 hours on a brand new console
    and I am unable to get anything done about it. I might just wait until Black Friday and see if I can purchase another one and just return the dead one to Wally World, if I can't get Microsoft to get me a return label for service.

    :)
     
  2. fuzzyputter Win User

    How to submit a ticket to get dead Series X fixed

    Thanks a ton, that worked!! I would think Edge would work for a Microsoft site.
  3. OldManScud Win User

    How to submit a ticket to get dead Series X fixed

    going to MS account profile and devices (https://account.microsoft.com/devices/) and try again. If it crashes, try another browser (IE/Edge, Firefox, Chrome)
  4. dierkules Win User

    How to submit a ticket to get dead Series X fixed

    Did you try Firefox? It did not work for me using Edge, IE, Chrome, Safari but i was able to submit the form using Firefox.
  5. Christyna64 Win User

    My game won’t download

    This is a known issue with Ubisoft, you might want to head over to their support page and submit a ticket. They reported the probelm should be fixed so I would submit a ticket and get them to help you out.
  6. OldManScud Win User

    Xbox won’t connect with wired Ethernet cable?

    I have this same issue on my Series X. Was working fine for a couple days then it hard crashed (thanks CODBLOPS: Cold War!) and wen it came back the ethernet port is dead.

    Submit a ticket through support (https://support.xbox.com/en-US/contact-us) which will lead you to your devices on your MS account (https://account.microsoft.com/devices/), you may need to add it. They will get you a shipping label to send the unit in for
    repair.. not the solution we want, I know.
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How to submit a ticket to get dead Series X fixed

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