I accidentally redeemed an xbox gamepass ultimate code on the wrong account.

Discus and support I accidentally redeemed an xbox gamepass ultimate code on the wrong account. in XBoX Sales and Promo to solve the problem; I accidentally redeemed an xbox gamepass ultimate code on the wrong account, and I was wondering if i could cancel it on that account and have it added... Discussion in 'XBoX Sales and Promo' started by EnoPlayz, Jul 16, 2021.

  1. EnoPlayz
    EnoPlayz Guest

    I accidentally redeemed an xbox gamepass ultimate code on the wrong account.


    I accidentally redeemed an xbox gamepass ultimate code on the wrong account, and I was wondering if i could cancel it on that account and have it added to this account. I haven't used any GamePass Ultimate services on the wrong account.

    :)
     
    EnoPlayz, Jul 16, 2021
    #1
  2. Smwutches Win User

    I accidentally redeemed an xbox gamepass ultimate code on the wrong account.

  3. maxen Win User

    Xbox Live Gold 12 months

    Is there any chance you accidentally redeemed the code on the wrong account? This would be the only reason why the code would redeem but you cannot find it on your account afterwards.
  4. FatalDarkprince Win User

    Xbox gamepass ultimate subscription

    Hello there,

    Yes absolutely! You can redeem any combination of gamepass/gold/ultimate code at any time. The only restriction regarding gamepass ultimate codes is you wont be able to redeem on top of the limit of 36 months or 3 years. Anything less than that, no restrictions.
  5. brandontyler Win User

    "This code is not currently supported for conversion to your Xbox Game Pass Ultimate subscription"

    I actually remembered another older 12 month XBOX Live subscription that I tried to enter as well. It says, "

    Converting your code

    Redeeming your Prepaid Xbox Live Gold 12 Month code will automatically convert to 4 months of Xbox Game Pass Ultimate and will be added to your current Xbox Game Pass Ultimate account. By redeeming this code, you agree to this conversion. All conversions
    are final; ratio subject to change. See xbox.com/gamepass If you choose not to redeem at this time, you can keep your code and redeem it prior to its expiration date, if any.

    So, notice it says you can keep your code and redeem it prior to its expiration date.

    But what I want to do is redeem it after my Game Pass ultimate expires. Assuming I will not want to pay for it after Sept 2020. Do I have to just hold on to all my codes and hope they don't expire?
  6. Ernesto Andrade Win User

    I accidentally redeemed a code on the wrong account

    Hi, you can contact the xbox support here: https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/digital-code-solution i hope can help to you.
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I accidentally redeemed an xbox gamepass ultimate code on the wrong account.

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