I added a gift to the wrong account

Discus and support I added a gift to the wrong account in XBoX Games and Apps to solve the problem; Hello, I have two windows account a professional one and a private one. A friend of mine offered me a gift (a video game), but it has been added by... Discussion in 'XBoX Games and Apps' started by OlivierMoisse, Mar 29, 2020.

  1. I added a gift to the wrong account


    Hello,

    I have two windows account a professional one and a private one. A friend of mine offered me a gift (a video game), but it has been added by default to my professional account and not to my private one although, on this computer, I am connected to my private
    account. Is there a way for me to transfer the gift from one account to the other?

    Best,

    Olivier

    :)
     
    OlivierMoisse, Mar 29, 2020
    #1
  2. OlivierMoisse Win User

    I added a gift to the wrong account

    Hello,

    Yes the code was redeemed to the wrong account. Will check the topic. Thanks for your help.

    Best
  3. XBF Leo G Win User

    I added a gift to the wrong account

    Hello OlivierMoisse,

    Thanks for posting on the Xbox forums. We understand that you friend sent a gift to the wrong Microsoft account. Usually, you will receive a prepaid code for the item by email when someone sends you a gift. That means you can use the code on whichever
    account you own. Was the code already redeemed to the professional account instead of the private one? We have a support article that provides

    assistance with gifting a friend
    . Be sure to let us know the results OlivierMoisse!
  4. OlivierMoisse Win User

    I added a gift to the wrong account

    Apparently nothing can be done... quite disappointing :/
  5. VinOth_VingO - வ Win User

    I added a gift to the wrong account

    Hi,

    I suggest you that contact
    Xbox Support
    to proceed further.
  6. Smwutches Win User

    added gift card to wrong microft account

    You can try contacting support to see if they can do anything, but otherwise, nothing can be transferred between accounts. http://support.xbox.com/contact-us You can check
    to see if the skins give the option to purchase as a gift and purchase them with the mother-in-law's account for the kids, but skins may not give that option.
Thema:

I added a gift to the wrong account

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