I am having problems with my Vault rewards

Discus and support I am having problems with my Vault rewards in XBoX Rewards to solve the problem; I have redeemed my point in the Vault and still haven't got my rewards. It has now been two days and i still haven't got a email for it.... Discussion in 'XBoX Rewards' started by SlenderM4ster12, May 19, 2018.

  1. I am having problems with my Vault rewards


    I have redeemed my point in the Vault and still haven't got my rewards. It has now been two days and i still haven't got a email for it.

    :)
     
    SlenderM4ster12, May 19, 2018
    #1
  2. RaidanAidan
    RaidanAidan Guest
    Xbox Live Rewards Problem

    I am attempting to access my xbox live rewards vault to redeem my points that I have yet to spend. However when I am brought to the site, whenever I click sign-in, it redirects me to the same page. and if somehow I am logged in, whenever I click to access
    my vault, it forces me to show how xbox live rewards switched over to microsoft rewards and how it switched over may 31,2018 (basically not allowing me to access my vault at all).
     
    RaidanAidan, May 19, 2018
    #2
  3. DcFreak1080
    DcFreak1080 Guest
    Still missing credits

    i was told to wait 96 hours an i still haven't gotten my credits that i claimed through the vault with my gems its a 10,000 and 5,000 rewards credit.....
     
    DcFreak1080, May 19, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I am having problems with my Vault rewards

    Hello SlenderM4ster12,

    Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate. In the meanwhile, be sure to keep an eye on your Vault registered email address, and that email's junk mail folder.
     
    XBLRewards8, May 21, 2018
    #4
  5. I have found out the issue on my side. My email was cancelled but now it is back up and running. Is there anyway I could be sent an email for my reward redemptions. I'm extremely sorry for causing any issues.
     
    SlenderM4ster12, May 30, 2018
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello SlenderM4ster12,

    Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
    down menu that appears.
     
    XBLRewards8, Nov 3, 2018
    #6
  7. SlenderM4ster12 Win User

    I am having problems with my Vault rewards

    I have found out the issue on my side. My email was cancelled but now it is back up and running. Is there anyway I could be sent an email for my reward redemptions. I'm extremely sorry for causing any issues.
  8. XBLRewards8 Win User

    I am having problems with my Vault rewards

    Hello SlenderM4ster12,

    Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate. In the meanwhile, be sure to keep an eye on your Vault registered email address, and that email's junk mail folder.
  9. XBLRewards8 Win User

    I am having problems with my Vault rewards

    Hello SlenderM4ster12,

    Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
    down menu that appears.
  10. D Stan Win User

    My MS rewards has been banned sing Bing. What will happen to me?

    add me to this list. have been banned from bing rewards for a few years now, and figure i'm just going to be losing my xbox live rewards. (especially since most everything on xbox live rewards vault is "out of stock")
  11. XxMavr1kxX Win User

    VIP Vault

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



    You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
    Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
    I would just like to know if the vault will be updated again so people ca use their Gems as oppose to having them transfer.
Thema:

I am having problems with my Vault rewards

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