I am having to buy to own a game i bought 3 years ago

Discus and support I am having to buy to own a game i bought 3 years ago in XBoX Games and Apps to solve the problem; I bought Ark Surviaval Evolved 3 years ago i think it was in game preview I recently bought game pass which has Ark in it I canceled game pass 2 days... Discussion in 'XBoX Games and Apps' started by LilCrypty, Aug 26, 2019.

  1. LilCrypty
    LilCrypty Guest

    I am having to buy to own a game i bought 3 years ago


    I bought Ark Surviaval Evolved 3 years ago i think it was in game preview I recently bought game pass which has Ark in it I canceled game pass 2 days ago now it says i have to buy to own Ark Somebody pls help me

    :)
     
    LilCrypty, Aug 26, 2019
    #1
  2. LilCrypty Win User

    I am having to buy to own a game i bought 3 years ago

    I should probably specify i did not buy gamepass to play ark i bought gamepass for different games but ever since i canceled ark it has said i had to buy ark to own
  3. XBF Brad A Win User

    I am having to buy to own a game i bought 3 years ago

    Hi Crypty,

    Thanks for coming to the forums with the issue. This happens a lot with game pass games. If you own it, uninstall the game as it is registering the game pass license. It will then show in your ready to install under my games and apps. You can then install
    it from there.

    Thanks,

    Brad
  4. Miku Sakuya Win User

    I am having to buy to own a game i bought 3 years ago

    Make sure xbox live services are working good because sometimes when it has issues assuming its digital it can make it annoying inaccessible if your account isnt homed to your console
  5. WPAK Win User

    I am having to buy to own a game i bought 3 years ago

    Hi there,

    please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

    http://support.xbox.com/xbox-one/console/power-cycle-console


    If that failes then you might want to try the following

    please double check
    http://account.microsoft.com/services
    to see if all is fine there

    If the subscription shows, try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned before
    3. Redownload your profile
    If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
    http://support.xbox.com/contact-us

    Let us know the results
  6. ShadsterWolf Win User

    GFWL - Client works, but game cannot download profile (Lost Planet2)

    This is resolved, however many will not by happy with this.

    Basically, you need a new key. Yes, you need to buy a brand new key...

    For some reason, and I have proved that my key I used many years ago is mine.

    I have taken the update content and have loaded it on a new machine with the game.

    This account had achievements for that game from gfwl since the day i bought it...

    I want to argue that it was either the server that holds these keys that have possibly malfunctioned.

    Or possibly steam's key generator malfunctioned.

    Maybe, I am that stupid and really assigned my key to another account...

    So, if you bought a key many years ago from steam, and you cannot get in... Then...

    1. It's your own fault

    2. It was steam's fault

    3. It was the sever holding the key information

    Now if you excuse me, I'm going to play the game now..
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I am having to buy to own a game i bought 3 years ago

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