I bought a package of Skin and 2000 v-bucks for fortnite, but my purchase has not arrived...

Discus and support I bought a package of Skin and 2000 v-bucks for fortnite, but my purchase has not arrived... in XBoX Sales and Promo to solve the problem; Almost a month ago I had bought a package that included a Skin and 600 v-bucks for the fortnite game and another 2000 v-bucks. The purchase appeared to... Discussion in 'XBoX Sales and Promo' started by Manii Chan 7u7, Sep 28, 2019.

  1. I bought a package of Skin and 2000 v-bucks for fortnite, but my purchase has not arrived...


    Almost a month ago I had bought a package that included a Skin and 600 v-bucks for the fortnite game and another 2000 v-bucks. The purchase appeared to me as "a successful purchase", but it doesn't appear in the game. Help!

    :)
     
    Manii Chan 7u7, Sep 28, 2019
    #1
  2. AngelObullets Win User

    I bought a package of Skin and 2000 v-bucks for fortnite, but my purchase has not arrived in the game.

  3. ThorX360 Win User

    I bought a package of Skin and 2000 v-bucks for fortnite, but my purchase has not arrived in the game.

    Almost a month ago I had bought a package that included a Skin and 600 v-bucks for the fortnite game and another 2000 v-bucks. The purchase appeared to me as "a successful purchase", but it doesn't appear in the game. Help!
    Hi,

    first of all I suggest you verify this transaction in the account purchase history:

    https://support.xbox.com/en-US/billing/xbox-subscriptions/check-xbox-live-bill

    If you find the purchase here, you should try to close the game and restart it.
  4. Matheus San Win User

    Skin not showing up

    Hey there ,

    Thank you for reaching out to us on the forums, was it a purchase for V-bucks that you purchased that have not been applied to your account or did you purchase something with the v-bucks and the skin has not shown up within your fortnite account?

    In the meantime you can always
    Physically Power Cycle your Xbox One
    , once you have done this check again.

    Give this a try and let us know if it has helped.
    I bought like a skin who should come with a 1000

    Vbucks, the breakpoint pack. Even the the v bucks didnt show up( i am brazilian btw, sorry for my bad english)
  5. FredAldous Win User

    FORTNITE V-BUCKS PROMOTION

    I bought V bucks and waited 2 weeks but no code has arrived, my gamertag is MachoWeevil9269
  6. XBF Diego M Win User

    Fornite V-bucks

    Hi Nisargbediya,

    Thank you for posting on the Xbox forums.

    Unfortunately, V-bucks purchased through the Microsoft Store are for the Xbox One only and per the

    Fortnite FAQ
    on Epic Games website, "Q: Are my V-Bucks bound to the platform I purchase them on?

    A: Purchased V-Bucks are shared between PC and mobile if you've linked your account with your Epic ID. However, V-Bucks purchased on PlayStation 4, Xbox One, or Switch are not shared between other platforms.

    Any content you buy with V-Bucks will be available on any linked Fortnite accounts no matter which platform you buy the content on."

    Basically only V-bucks that you buy through Epic's Store on PC or mobile are shared, but V-bucks purchased on consoles can only be used on consoles. You can however buy a skin using those V-bucks on Xbox and if your Epic account is linked to both Xbox and
    your mobile device, then the skin would be shared across all platforms, just not the V-bucks.
Thema:

I bought a package of Skin and 2000 v-bucks for fortnite, but my purchase has not arrived...

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