I bought fifa 20 and cant play

Discus and support I bought fifa 20 and cant play in XBoX Games and Apps to solve the problem; I bought digital fifa 20 on my former xbox that is now broken. I bought a new xbox, loged in my Microsoft account but I have lost all my games. Is... Discussion in 'XBoX Games and Apps' started by PauloVidal2, Feb 3, 2020.

  1. PauloVidal2
    PauloVidal2 Guest

    I bought fifa 20 and cant play


    I bought digital fifa 20 on my former xbox that is now broken. I bought a new xbox, loged in my Microsoft account but I have lost all my games. Is there something i can do or i'll have to buy it again? Pls help.

    :)
     
    PauloVidal2, Feb 3, 2020
    #1
  2. XBF Leo G Win User

    I bought fifa 20 and cant play

    Hello PauloVidal2,

    Thank you for posting on the Xbox forums. We understand that you moved your account to a new console, but you are unable to locate any of your games. As stated by the ambassadors, you will keep all of your games and content as long as you are logged
    in with the account that purchased the items. Do you see the transactions for the games through

    your account's order history
    ? Do you see the licenses for the games in your
    games list on the Xbox website
    ? If you do see that all of the transactions and licenses are on your account, you should be able to see the games and content in the ready to

    install section of the console
    . Be sure to let us know the results PauloVidal2!
  3. TenThrower20124 Win User

    I bought fifa 20 and cant play

    Hello. I bought the game (Fifa 20) from store with no cd. The game does not start- after language selection it stops, I go back to home screen. I have rebooted, reset, restarted the console, router, etc... Hold the power button 20 seconds, cleared the Mac
    Address, unplugged the console, with no effect.

    Fifa 19 is working properly, Fifa 20 doesn't start.

    Is there a problem with games downloaded from store? is the only one that does not function.

    I get no error or message.

    Thanks
  4. chucky23456789 Win User

    I bought fifa 20 and cant play

    no you shouldn't have to buy them again if you already own it couple of things you could do you could power reboot the console or try type the game in the store for now just to see if it will let you download it from there it might just take awhile for
    the game to show up in the my games and apps sections if that doesn't work try uninstalling your profile then reinstall it i will also send you this link where you can check what game you have purchased just in case you need it https://support.xbox.com/billing/xbox-subscriptions/check-xbox-live-bill
  5. {Parity} Win User

    I bought fifa 20 and cant play

    Make sure you are logged in using the same credentials that were used to purchase the games
  6. Blowyyuyun Win User

    fifa 16

    [quote user="WormyRaccoon7"]

    cant lanch fifa 16 xbox store why cant i lanch my fifa 16 without accessing my internet please help if i dont have internet my fifa 16 dont play an i bought it from the game store need help am fustrateded

    [/quote]
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I bought fifa 20 and cant play

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