I bought giftcards But it has been already redeemed

Discus and support I bought giftcards But it has been already redeemed in XBoX Sales and Promo to solve the problem; I bought a 50$ gift card and received two 25$ gift cards. But one of both has been already redeemed. Please solve this problem..... Discussion in 'XBoX Sales and Promo' started by InjaeLee1, Jan 7, 2019.

  1. InjaeLee1
    InjaeLee1 Guest

    I bought giftcards But it has been already redeemed


    I bought a 50$ gift card and received two 25$ gift cards.
    But one of both has been already redeemed.
    Please solve this problem..

    :)
     
    InjaeLee1, Jan 7, 2019
    #1
  2. The Viral Cyrix Win User

    I bought giftcards But it has been already redeemed

    Responsibility lies with the retailer if a gift card is already redeemed
  3. Eden0032 Win User

    I bought giftcards But it has been already redeemed

    Hi there.

    Unfortunately there is nothing that can be done by Microsoft in terms of redeemed gift cards. You will need to take the gift cards back to the retailer where you purchased them from and explain the issue. They may issue a new gift card or refund your purchase.

    Thanks,

  4. MarsNeedsTacos Win User

    I bought giftcards But it has been already redeemed

    You would have to approach the retailer, were the protective coatings over the codes intact when you bought them?
  5. MidlifeKhan3585 Win User

    Gift card stolen

    Just curious how someone would have stolen your gift card?

    and yet you still have the code for it that you can type in and see that it has been redeemed.

    and how you can see what time and the IP address that it was redeemed on? Where do you see that information at?
    we traded giftcards, and his giftcard code was already used.

    I can't see the IP, I thought it was the IP but it appears to be the transaction code or something like that. Anyway I know I won't get it back I would just like to file a complaint so MS can block the account that redeemed the code.
  6. EnoughStream750 Win User

    Giftcard redeemed for nothing.

    I got a €10 giftcard and I went to the store to redeem them (i had 2) 1st one went in but my second didn't. When I entered the code i made sure it was the right code. Everything was fine until I pressed confirm. It was loading/stuck for about 20 second.
    Then it said code was already redeemed. I thought it went in but no. I still only had €20 in my account. I had €10 already from before and i usead my 1st giftcard too. I checked my microsoft order history and it said i had redeemed the giftcard for €0. I was
    mad. I hope i can get my €10 back. Please Microsoft read this! I really need my money back.
    Œ
Thema:

I bought giftcards But it has been already redeemed

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