I bought giftcards But it has been already redeemed

Discus and support I bought giftcards But it has been already redeemed in XBoX Sales and Promo to solve the problem; I bought a 50$ gift card and received two 25$ gift cards. But one of both has been already redeemed. Please solve this problem..... Discussion in 'XBoX Sales and Promo' started by InjaeLee1, Jan 7, 2019.

  1. InjaeLee1
    InjaeLee1 Guest

    I bought giftcards But it has been already redeemed


    I bought a 50$ gift card and received two 25$ gift cards.
    But one of both has been already redeemed.
    Please solve this problem..

    :)
     
    InjaeLee1, Jan 7, 2019
    #1
  2. The Viral Cyrix Win User

    I bought giftcards But it has been already redeemed

    Responsibility lies with the retailer if a gift card is already redeemed
  3. Eden0032 Win User

    I bought giftcards But it has been already redeemed

    Hi there.

    Unfortunately there is nothing that can be done by Microsoft in terms of redeemed gift cards. You will need to take the gift cards back to the retailer where you purchased them from and explain the issue. They may issue a new gift card or refund your purchase.

    Thanks,

  4. MarsNeedsTacos Win User

    I bought giftcards But it has been already redeemed

    You would have to approach the retailer, were the protective coatings over the codes intact when you bought them?
  5. MidlifeKhan3585 Win User

    Gift card stolen

    Just curious how someone would have stolen your gift card?

    and yet you still have the code for it that you can type in and see that it has been redeemed.

    and how you can see what time and the IP address that it was redeemed on? Where do you see that information at?
    we traded giftcards, and his giftcard code was already used.

    I can't see the IP, I thought it was the IP but it appears to be the transaction code or something like that. Anyway I know I won't get it back I would just like to file a complaint so MS can block the account that redeemed the code.
  6. StuartATrueRed Win User

    I need to redeem a code that has already been redeemed

    Xbox Codes are single use codes, so once it is used, it cannot be used again. You should log in on
    account.microsoft.com and check your purchase history. The content should show as redeemed code. If it doesn't, then you might have used a different account to redeem the code. If you are sure you used
    the same account, then contacting support will be your only option to get this issue fixed.
    support.xbox.com/contact-us
Thema:

I bought giftcards But it has been already redeemed

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