I bought Xbox Live Gold and the period started two weeks before the buy.

Discus and support I bought Xbox Live Gold and the period started two weeks before the buy. in XBoX Sales and Promo to solve the problem; So, I "renewed" our Xbox Live Gold service after two weeks of not having it, but anyway Microsoft charged me for those two weeks of offline!!!! What... Discussion in 'XBoX Sales and Promo' started by Fireboy77, Apr 2, 2019.

  1. Fireboy77
    Fireboy77 Guest

    I bought Xbox Live Gold and the period started two weeks before the buy.


    So, I "renewed" our Xbox Live Gold service after two weeks of not having it, but anyway Microsoft charged me for those two weeks of offline!!!!

    What is happening, thieves in the house?

    Please rewind and do it right. Thanks.

    :)
     
    Fireboy77, Apr 2, 2019
    #1
  2. Cherry Dolphin Win User

    I bought Xbox Live Gold and the period started two weeks before the buy.

    subscription made within xbox get auto renewed when the current subscription runs out.
  3. Njal the Blue Win User

    I bought Xbox Live Gold and the period started two weeks before the buy.

    Because you had auto renew on and your card expired, Xbox/Microsoft attempted to take your subscription and it failed. This will then have flagged up as a past dew payment and would result in freezing your Live account. You have to clear the past dew payment
    before you can get Live again. I would suggest that you either turn off auto renew or ensure that your payment details are up to date and check regularly at https://account.microsoft.com
    to ensure such details are correct.
  4. Fireboy77 Win User

    I bought Xbox Live Gold and the period started two weeks before the buy.

    Yes, I understand that but very bad business behavior of Microsoft but lessons learned. I have now disabled autorenewal and removed my credit card.
  5. Fireboy77 Win User

    I bought Xbox Live Gold and the period started two weeks before the buy.

    Yes, of course, I was not clear in my first post. The credit card had expired so it couldn´t renew automatically, so we had Live expired for 17 days, and at least the last three days (probably all 17 days, we didnt check/play ),we couldn´t use any online
    games so Microsoft has charged us for days we we couldn´t use Live.
  6. H3PA80R Win User

    I bought Xbox Live Gold and the period started two weeks before the buy.

    If you made the subscription within you xbox and dont unchecked the auto renewal then the subscription will be charged when the current subscription runs out.
Thema:

I bought Xbox Live Gold and the period started two weeks before the buy.

Loading...
  1. I bought Xbox Live Gold and the period started two weeks before the buy. - Similar Threads - bought Live Gold

  2. I bought a 12-month Xbox live gold pass and Microsoft convert that to a 4-month ultimate...

    in XBoX on Consoles
    I bought a 12-month Xbox live gold pass and Microsoft convert that to a 4-month ultimate...: I bought a 12-month Xbox live gold pass and accidentally converted that to a 4-month ultimate game pass. But what if I do not want the ultimate game pass I just want to keep my 12-month Xbox live...
  3. Xbox live gold For Bought Physical games

    in XBoX Games and Apps
    Xbox live gold For Bought Physical games: So I have this problem, I want to play a game that requires a disc, it was bought from a video game shop and the game is for xbox, so, I turn the game on and press "a" to start loading it and then...
  4. I just bought a 3 month Xbox live gold card

    in XBoX Accessibility
    I just bought a 3 month Xbox live gold card: I made a microsoft account and redeemed the card but when i got to my 360 and try to sign up and put in the info i get the same error after i put in the password error 80154002 and it says sorry,...
  5. I redeemed a live gold card i bought from the store and it does not work,

    in XBoX on Consoles
    I redeemed a live gold card i bought from the store and it does not work,: My xbox gold card does not work after redeeming code. Any solutions? c616d049-d156-470c-8861-85bdab2015f0
  6. I accidentally bought an Xbox live gold card from a different region

    in XBoX on Consoles
    I accidentally bought an Xbox live gold card from a different region: So I bought this Xbox live gold card a couple of months back. It turned out to be from a different region. Can I still use the card? I think I can change my region to do so but is there some legal...
  7. Bought 2 years of Xbox Live Gold from Nokeys.com and both say they have been redeemed already

    in XBoX on Consoles
    Bought 2 years of Xbox Live Gold from Nokeys.com and both say they have been redeemed already: So contacted support and they are saying I must have sold them or redeemed them already.... Am so angry right now!!! They say they need a screenshot of when its redeemed But Xbox chat is not...
  8. we bought a xbox gold gift card for a person that lives in canada

    in XBoX on Consoles
    we bought a xbox gold gift card for a person that lives in canada: cant use it without a CA code...any help? 47767126-b188-48a8-b3de-e6bfbb31c88d
  9. Can I refund a game I bought before it was free for xbox Live gold?

    in XBoX Games and Apps
    Can I refund a game I bought before it was free for xbox Live gold?: So I purchased the Golf Club 2019 and now it is free for xbox Live gold and I have gold. Can I get a refund seeing as I payed for a game that I could have gotten for free that is exactly the same?...
  10. Hi I have problems with my Xbox live gold membership what I bought today. I have redeem the...

    in XBoX Accessibility
    Hi I have problems with my Xbox live gold membership what I bought today. I have redeem the...: Hi I have a problem with my Xbox live gold membership don't want to take the redeem code. Show me wrong code try again. I enter the redeem code a few times and I have phone Microsoft support. And...