I can no longer use Store Credits. I have to now use my credit card for purchase?

Discus and support I can no longer use Store Credits. I have to now use my credit card for purchase? in XBoX Sales and Promo to solve the problem; So here is a problem. I have tried to make a purchase with my Microsoft credits, but it asks me to pay the difference with my credit card. Truth is, I... Discussion in 'XBoX Sales and Promo' started by Radiant Sword X, Jul 9, 2019.

  1. I can no longer use Store Credits. I have to now use my credit card for purchase?


    So here is a problem. I have tried to make a purchase with my Microsoft credits, but it asks me to pay the difference with my credit card. Truth is, I have more than enough store credits, but now I think it doesn't work anymore? Seriously, I have to pay
    partial fees? Why?

    :)
     
    Radiant Sword X, Jul 9, 2019
    #1
  2. Radiant Sword X Win User

    I can no longer use Store Credits. I have to now use my credit card for purchase?

    I think I was trying to buy Mixer Embers, but the store credit was incorrectly displayed as $16. But at the same time, my console showed that I had $7, but in truth, I had no credits left. What happened?
  3. Radiant Sword X Win User

    I can no longer use Store Credits. I have to now use my credit card for purchase?

    What? No I don't remember that.
  4. XBF Chris J Win User

    I can no longer use Store Credits. I have to now use my credit card for purchase?

    Hello Radiant,

    Thank you for posting here on the Xbox forums. Have you recently changed your region? If you did, the currency in your account would not have followed you to your new region. This could cause a situation in where you have different amounts of currency for
    each region your console has been associated to.

    If this is not the case, you may want to try
    contacting a live agent
    to go over your billing account.
  5. AngelObullets Win User

    I can no longer use Store Credits. I have to now use my credit card for purchase?

    What and where are you trying to purchase? please note some credit is only able to use on certain stores and stuff :). Example the xbox 360 store and the xbox one store are separate so if you try to use xbox one credit on a 360 game it won't work or register.
  6. UHx1xHuey Win User

    editing payment option question???

    No, That is not what i want to do, Or trying to do!

    My 12month subscription was bought with my sisters credit card, But she just recently got a new credit card. So the credit card that my 12month subscription is under is no longer in use. So my question is, Should i edit my payment options and add the new
    credit card info for my 12month live subscription? Because right now my 12month sunscription is under her old credit card that is no longer in use.

    But i also have auto renuall OFF, But is it okay it i just continue to use my 12 months with the old card info in my xbox? I dont buy anything with it, It's only for my 12months gold. So should i just let it expire than change the card into with the new
    card?
Thema:

I can no longer use Store Credits. I have to now use my credit card for purchase?

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