I cannot control the dashboard anymore.

Discus and support I cannot control the dashboard anymore. in XBoX on Consoles to solve the problem; I cannot control my dashboard on xbox. If I flick the trigger down, it goes directly up, side ways the same etc. I cannot send messages with start,... Discussion in 'XBoX on Consoles' started by Semownz9543, May 12, 2019.

  1. Semownz9543
    Semownz9543 Guest

    I cannot control the dashboard anymore.


    I cannot control my dashboard on xbox. If I flick the trigger down, it goes directly up, side ways the same etc. I cannot send messages with start, cannot backspace with Y etc. It is not registering when I want t open a game, I almost have to smash my controller
    to be able.to open the game.

    I tried different controllers and in game it is all good. So the issue is really on the xbox it self. How is this even possible?...

    Already turned off Fluid movement in settings. (Took me over an hour because it is uncontrolable.)

    :)
     
    Semownz9543, May 12, 2019
    #1
  2. XBF Lance J Win User

    I cannot control the dashboard anymore.

    Hey Semownz,

    Thank you for reaching out. We understand you are having a hard time navigating through the dashboard but have no problems once you are inside a game. As this could be a firmware issue, we strongly recommend you try a

    factory reset
    while keeping your games and apps. Since getting to the reset menu might be a hassle, you can try manually resetting by doing as follows:

    1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
    2. Wait 30 seconds, and then plug the power cord back in.
    3. Press and hold the BIND button and the EJECT button, and then press the
      Xbox button on the console.
      Note The Xbox One S All-Digital Edition does not have an
      EJECT
      button. You can bring up the Xbox Startup Troubleshooter on this console by holding only the
      BIND button (steps 3 & 4) and then pressing the Xbox button .
    4. Continue holding the BIND and EJECT buttons for 10-15 seconds.
    5. Listen for two “power-up” tones a couple of seconds apart. You can release the
      BIND and EJECT buttons after the second power-up tone.
    6. The console should power up and take you directly to the Xbox Startup Troubleshooter.

    From here simply select "reset this Xbox" and you will be presented with both reset options. Let us know if this helps! :D
  3. Semownz9543 Win User

    I cannot control the dashboard anymore.

    Also tried hard reset, also didn't work.
  4. Hilly VI Win User

    I cannot control the dashboard anymore.

    The dashboard just seems super laggy to me. I will press right 6 hrs later it eventually goes right. Its very hit and miss some days are better tham others.
  5. NinjaLunchBox79 Win User

    I cannot control the dashboard anymore.

    I will admit, after the last update the Dashboard has been wonky.
  6. Andre' Arnett-Braun Win User

    I cannot control the dashboard anymore.

    Also tried hard reset, also didn't work.
    Hello, Semownz9543!

    I'm sorry that you're experiencing issues with your console.

    Did you also unplug all of the cords when performing the hard reset?
Thema:

I cannot control the dashboard anymore.

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