I cannot extend my xbox live gold subscription

Discus and support I cannot extend my xbox live gold subscription in XBoX Sales and Promo to solve the problem; Hi How can I make 36 months xbox live gold subscription using 3 of 12 month gift cards? What I did so far are; - I bought 3 gift card. (12 month, 12... Discussion in 'XBoX Sales and Promo' started by earlgre2, Jun 25, 2019.

  1. earlgre2
    earlgre2 Guest

    I cannot extend my xbox live gold subscription


    Hi

    How can I make 36 months xbox live gold subscription using 3 of 12 month gift cards?

    What I did so far are;

    - I bought 3 gift card. (12 month, 12 month, 12 month) and I want to make it 36 month gold subscription.

    - I registered 2 of gift cards successfully.

    - When it comes to the third one, I could not make it done and the app said it exceed the limit.

    - I suppose my subscription is now 25 months because of the additional free 1 month.

    Could you make it 24 months so that I can make it 36 months subscription? ( I do not want 1 month free)

    Thanks in advance.

    :)
     
    earlgre2, Jun 25, 2019
    #1
  2. ChrisDillow Win User

    Xbox.com web site error code: Xbos-0x80169CF9 d5aa03c5-4007-4e73-940d-bfe5dfee9702

    Error code is displayed when trying to use a pre paid Xbox Live subscription code when your Xbox Live gold is still in effect. You must wait for the subscription period to end before you can use the code. Pre Paid subscription codes cannot be used to extend
    an Xbox Live subscription, only activate it
  3. SpiffyCorpse Win User

    I cannot extend my xbox live gold subscription

    Hi! Unfortunately we cannot help with changing your subscription on the forum. Where are you redeeming the codes? Have you tried online or via your console? You can also log into your account to check the current expiry date of your subscription.
  4. Allebas Win User

    I cannot extend my xbox live gold subscription

  5. yobrizo Win User

    I cannot extend my xbox live gold subscription

    Hello. The maximum is 36 months. many times, when you put in a 12-month code and you don't have automatic renewal turned on, you get given a month to keep the renewal automatic. now instead of 12+12+12 x 36 you have 12+1+12+12 x 37. you're over and therefore
    you can't put the last code of 12
  6. Zenosos Win User

    I can not find where to buy xbox live gold

    For extending xbox live gold it is found under settings, account and subscriptions
Thema:

I cannot extend my xbox live gold subscription

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