I cannot purchase backwards compatible games.

Discus and support I cannot purchase backwards compatible games. in XBoX Games and Apps to solve the problem; I have tried multiple times over multiple months to purchase some backwards compatible games. On my xbox one, my pc, and my phone i have tried and... Discussion in 'XBoX Games and Apps' started by DeweyWest, May 21, 2020.

  1. DeweyWest
    DeweyWest Guest

    I cannot purchase backwards compatible games.


    I have tried multiple times over multiple months to purchase some backwards compatible games. On my xbox one, my pc, and my phone i have tried and failed. I have updated my payment info multiple times, and made multiple successful purchases for xbox one
    games and add ons between these attempts. Each time I try I get the same error: “Sorry Your purchase cannot be completed at this time. Please try again.”

    I contacted support and they told me to wait an hour and try in a private browser window. What a joke. If you have had this problem please share your solution I just want to play Gears 3.

    :)
     
    DeweyWest, May 21, 2020
    #1
  2. Smwutches Win User

    I bought a Xbox Gift Card and for some reason my Xbox One isn't letting me choose my Microsoft Store Account to buy games

    Are you trying to buy One games or backwards compatible games? The Microsoft account balance cannot be used to purchase backwards compatible content on the One.
  3. SwordofWhedon Win User

    I have been having issues purchasing backwards compatible games

    You cannot purchase backward compatible games with a gift card
  4. DominumStige Win User

    Game Content Help

    Hi!

    If you are inside the backward-compatible menu (X360 interface from X1) you can purchase additinal contents for X360. You cannot purchase them directly from dashboard of X1, but you can only buy backward-compatible games.
  5. Stea1thyTurtle2 Win User

    Saints Row 2 for backwards compatibility?

    this game should really be backwards compatible since I cannot purchase the game on Xbox 1 it would really be nestalgic going back to this old classic. Please make this backwards compatible soon just like Bo2 this would be another great I constantly talk
    about this game
  6. Smwutches Win User

    Games-Skyrim Elder Scrolls XBOX 360 to XBOX One

    Skyrim is not backwards compatible. If you were to purchase the One version of the game you would start over as progress cannot be transferred.
Thema:

I cannot purchase backwards compatible games.

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